New and used 2026 Ford Escape for sale near Hamilton, VA

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Purchased from 100 miles away to save significantly. Truck was ready to go when we arrived. Easy process. Very nice salespeople. Have already recommended to a friend.

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

We had a great experience and highly recommend them if interested jn buying a used vehicle. The staff was very friendly.

Mr.Reed showed me excellent customer service, He got me into the vehicle that i wanted with no money down and aproved.for financing,Thank you so much, great job well done.Everyone was great help.

On Sat, July 5 we purchased a 2020 F150 with the assistance of Dylan Griebel. The truck was being processed into the dealership and was not ready for delivery. Dylan kept us informed of the truck's repairs and status. He professionally assisted in making changes to one of the warranties and facilitated a smooth delivery. Knowledgeable, friendly and thorough, we would enjoy working with Dylan again.

Great experience and service. Wonderful staff. Michael Zeller is such a great sales person. Worked with me in helping find the right car for me. I highly recommend him.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

Calvin was great to deal with, very professional and responsive to our needs. I would recommend Jerrys Ford Leesburg if your looking to buy new or used. Service department is top notch as well.

I used the Ford app to schedule the appointment for the first time and had no problem. I arrived a few minutes ahead of my appointment they were able to check me in and complete the oil change and tire rotation in less than 45 minutes while I waited.

Service Department Staffing could be a lot better , very hectic , and busy & loud , we?ve always been happy having our cars serviced here , but there really needs to be someone available to go out to the car , so I can show them exactly what the issue is ( not to receive a phone call later that day to say they can?t duplicate the problem that I brought it in for , ) other than that , they do a fine job of performing the work correctly the first time, ( and again it depends on part availability) but other than that everything else is good

I contacted this dealership through e mails and had some questions as to the truck I was looking at and the salesmen Bryce Do answered all of them in a timely fashion. About five days later I drove up from Richmond ( 85 miles) to look at the truck and Bryce worked with me, so I left with a new ( used) truck that day. Good job

Jhoydn was amazing!!!! Keep me up to date on the whole purchase. Bought the care site unseen and he shipped it to us.

Mike Zeller was an absolute pleasure to work with for the purchase of my new F150. Knowledgeable, quick and pain free!

Customer service was awesome. Very prompt and informative. I would recommend this dealer. I live in Tennessee and was visiting family in Winchester. Had a recall and they took care of it no questions asked

I had an issue with my new Ford Edge and ended up at Malloy Ford in Winchester. Their service Dept is beyond AWESOME!! Maddie my advisor goes above and beyond helpful. I cannot recommend them highly enough. I will not go anywhere else for service .

This is our 2nd new vehicle purchase from Phil at Jerry?s Ford. Great experience both times. Highly recommend purchasing vehicle from him. The parking lot is a bit crazy but large selection of vehicles.

Israel is the best salesperson I?ve ever worked with. He is so straightforward and genuine. I?d recommend him and Jerry?s to anyone.

Excellent, easy in and out. Service was great. Dealership and service department were very clean. Staff was very kind and understanding of what my needs were.

I came into the store and there were several sales people sitting at their desks and did not look up from their phones. As I walked through showroom (keep in mind I have purchased there before and got my car serviced here!) a sales person jumped up and approached me and asked how I was and if I was being assisted. When I said no, he introduced himself Mike Zeller. I explained I wanted to trade my bronco sport for another or maybe explorer. He said no problem. He showed me bronco sport and I loved it! He said before you decide, lets look at the explorer. I said that sounded great! I was expecting pushy because I said I loved the bronco. He took me to explorers. I looked and said NOPE! We went back, he showed me everything. No games. Showed me why my trade was worth what it was worth. I said I have Navy Fed and he said that was fine. Again, not pushy! We proceeded. I was in and out in less than 1 hour. Then, he called me and asked how the car was. He cared after the sale. Thats refreshing. I 100% recommend Mike Zeller and Sheehy. Mike, see you in 3 years!