New and used 2026 Ford Escape for sale near Lancaster, TX

Went there to trade my Cadillac for a used mustang. After all was said and done I decided to buy a new one. Process was painless and I was ready happy with my purchase. Carlos was very kind and patient with me.

Quick and easy oil change in a comfortable environment. I?m not sure why this review has to have at least 25 words - what I said is enough.

My experience at this dealership was amazing. I spent approximately two hours and fifteen minutes from the moment I arrived, reviewed the vehicle, test drove it, and completed the loan process. At no point did I feel pressured, coerced, or confused during the transaction. I came in after having a very bad experience with a nearby dealership, an experience so negative that it made me believe all dealerships were the same. This team proved me wrong. They were honest, transparent, and truly professional throughout the entire process. Everything was clearly explained, and my decisions were respected at all times. I will always recommend this dealership to anyone who tells me they are looking to purchase a vehicle, whether new or used. Thank you for restoring my confidence in the car-buying process.

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

We bought a truck from here and used salesman Justin Phillips. What a great salesman! And a great place to buy a vehicle! We will definitely be buying from here going forward!

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Smoothest car buying transaction ever in over 40 years of buying cars. Thank you for making our lives easier! Thanks Omar, Tommy, and the crew!

Tina was very kind and helpful. Short wait time and cleaned lobby and restrooms. Had drink and snack machines. Highly recommend getting service done tbere.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

Easy process. Have bought many vehicles from them. Easy negotiating process. Easy easy easy easy easy easy ok ok ok ok ok ok ok ok

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

I really appreciate the good service and attention and support they give me and the good information about my car and the inspection of my vehicle to see what I need to get fix

My confidence was high from the beginning. Our Service Advisor ( Kris Wade ), took control and the Process was underway. To our surprise, our car was ready in half the time we eaxpected.

Great job and excellent customer service! I've bought new and used cars from Group 1, formally Rockwall Ford. I will definitely be a customer in the future.