New and used 2026 Ford Escape for sale near Plainfield, IL

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Plat tire on pickup. Towed to Ford. Purrchased 2 tires amd had them put on vehicle. Prrompt service and price not bad at all as got 2 tire and mounted.

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

GREAT PRICE, PEOPLE, FACILITY. SALESMAN PUT EXTRA EFFORT TO COMPLETE SALE AND DEMONSTRATE THE VECHILE. FINANCE WAS FAST, ACCURATE AND EXPLAINED WELL. REFRESHMENTS AND POPCORN WERE MADE AVAILABLE.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Jalen was very helpful in selecting my car. He explained the differences between models and price points. He was patient with answering my questions. Thanks

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

My experience was the best; Andy is a very experienced and kind person. He gives us good options and is patient with us so we can make a decision.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.