Used Ford Escape Active for sale near Bay Hill, FL

This review is 3 months after buying, so you know it's honest. It's a long review because I had to comment on all the great experiences I had with multiple employees at AutoNation Honda in Sanford. I connected with salesman Dayton Babcock-Latta through E-commerce. I live in Melbourne, so doing business with a dealership 90 miles away is a time investment for me, and I'm very glad I made the investment. From the beginning, and beyond the sale, Dayton was extremely helpful and accommodating. Dayton worked with me to change my initial appointment to view a 2017 Ford Edge multiple times. Dayton couldn't have been nicer to me, my son and daughter during the appointment, test drive and the sale experience of the new-to-us 2017 Ford Edge. During the test drive, I noticed an odd grumble when braking. After the test drive, Dayton introduced me to his manager, Nelson Bryant, so I could provide my thoughts about the test drive and pricing compared to other Ford Edge's I had recently test driven at other dealers. Nelson asked if I could give him an hour so he could get a mechanic to investigate the grumble. Within the hour, Dayton let me know the mechanic identified the grumble was coming from a new brake rotor they had installed during their preparation of the vehicle for resale. Dayton also let me know Nelson could meet my price point. After the mechanic replaced both front rotors, we went for another test drive and it felt perfect. I was ready to make the purchase, but I didn't know Dayton's helpfulness was just getting started. Dayton made the paper work a breeze, including transferring a license plate I had and getting my insurance updated to add the Edge. During the paperwork process, Dayton found there was only 1 key fob for the Edge, but he didn't stop there. Once Dayton handed my off to the financing specialist, Sergio Perez Cedeno, to complete the sale, Dayton kept looking and found the 2nd key fob in another area of the dealership. Sergio was great at walking me through the sale portion and used vehicle warranty options. I was paying cash (debit card), so I thought this piece of the experience would be the easiest and least stressful, but my credit union declined the transaction so it quickly became the worst part of the day. Unfortunately, it was Saturday and after hours at this time, so I had no way to contact my credit union and get them to approve the transaction. This was all my fault because I didn't pre-approve the transaction with my credit union, so my options became ? finance the purchase so I could drive the Edge home that night (I could pay it off immediately, but I didn't want the unneeded new loan mark on my near perfect credit history), or I could drive 90 miles home that night and drive 90 miles back the next day to bring in a check so I could take the Edge home that weekend. Thankfully, Dayton's helpfulness jumped in again. Dayton offered the idea of splitting the purchase between a credit card and the debit card to reduce the debit card amount?maybe the smaller amount would be approved. It worked and we were able to drive the Edge home that night! Most reviews probably stop there, but my great experienced didn't. A couple days later, Dayton followed up to make sure we were still happy with the purchase. I let Dayton know we were happy, but the day before I had noticed the 3rd brake light was missing a clear cover and some of the LEDs weren't working. Dayton immediately made arrangements to make the repair at no cost to me. It took almost 2 months to make the time in my family?s busy schedule for the repair, but when I was finally ready so were Dayton and AutoNation Honda. Due to this excellent experience, I'll firstly and strongly consider using AutoNation Honda for any future vehicle purchases. Thank you again to Dayton Babcock-Latta, Nelson Bryant, and Sergio Perez Cedeno!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Excellent! We are so happy because we got the car that we want and the price we can pay.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Thank you Onesh for a being a true pro, my situation wasn't easy, a true professional who goes out of his way to help you. Thank you, FLA

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

My salesman was Harold King, he was personable, which was essential for me when buying my 2021 Dodge Charger. The transaction was a smooth process & I would recommend him & this reputable dealership to anyone who’s interested in buying a dependable car!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Julio Becerra is the most thoughtful and knowledgeable salesperson I've dealt when buying a car. No tricks, no surprises. He said what he meant and meant what he said. And a heck of a nice guy! Would absolutely buy from here again.

Thanks Nicolas Sandoval for taking your time explaining every single feature of the car, he’s very patient. I’m satisfied with my purchase!

Courteous professionals in service dept. Greet you as soon as you show up, take car keys and get paperwork done. Give a time estimate for completion of svcs and deliver close to est.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great experience with my service guy Devin. Repair was on time and correct. I will definitely use again. I think the warranty was fairly good.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Super complacida por toda la ayuda recibida para la compra de mi carro, Juan fue la persona que me ayudo y quede muy satisfaction, sin dudas lo recomendaria.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.