Used Ford Escape Active for sale near Duncanville, TX

Joseph my service adviser had great customer service and made sure that my Vette was serviced properly and even made sure that my center console was rapaired

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Such a great experience! Buying a pre-owned car here was one of the easiest, no-hassle car buying experiences I've had -- including new car purchases. The price was as advertised, without surprise extras, and the purchase process was quick, easy and so courteous. BB was an excellent sales associate and had everything ready for us when we came to pick up. Could not have been happier with everything.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Service advisor Mike was very helpful and patient with the car and extended warranty personnel. We got the vehicle in a timely manner.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I had an excellent experience purchasing my new truck, and a huge part of that was thanks to my salesperson, Pedro. From start to finish, Pedro was professional, knowledgeable, and genuinely focused on making sure I was comfortable and confident with my purchase. He took the time to answer all my questions, was transparent throughout the process, and never made me feel pressured. The entire experience was smooth, stress-free, and actually enjoyable—something you don’t always hear when it comes to buying a vehicle. If you’re in the market for a new truck and want someone who truly cares about customer service, ask for Pedro. I highly recommend this dealership and would absolutely come back again.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I walked away with a 2025 Mitsubishi Outlander, and I couldn't be happier. If you want someone who will ensure you drive off in style and comfort (and maybe even make you laugh along the way), Enrico is your guy! Highly recommend?he?s the spark you need in your car-shopping adventure!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I would recommend Principle Volkswagen with a caveat - once you get into Service, everyone is great and we've never had a problem with Service. I like the video from the mechanic showing and detailing what was done. However, reaching them on the phone is a nightmare. The phone to Service rings and rings, then disconnects. If you can finally get to a point to leave a message, they are never returned.

Sunni was outstanding. Test drive and high lighting features of the car were on point.

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My husband and I put off looking for a new car for a very long time. We finally decided we would replace the car that we currently had with a newer model. We ended up with a 2024 Chrysler Town & Country that looks and drives brand new. Our salesman was Guillermo Villanueva and the manager was Juan Tapia. They didn’t pressure us. It was the easiest big purchase buy that we have ever made. These guys are 100% professional and 100% pleasant. We will definitely work with them again on our next car buy. Big thanks to Guillermo, Juan, and the folks at Classic Chevrolet in Grapevine! C & M Wilk

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Bought me a new Tacoma and process went down like a Disney movie. Got my pricing online and they honored and washed and gassed up the truck. Thank you Sport City Toyota

The service department is beyond excellent. The advisors are very professional and courteous. They made my visits easy keeping me informed about the progress in my car's service

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

A great purchasing experience thanks to a fabulous, knowledgeable, efficient, patient salesperson. Briana, thank you so much! You were awesome and the reason I will buy there again! Beautiful facility as well.

Very informative, Marie answered all my questions and concerns for buying a used Cadillac XT6

Oh my Goodness.. I just trade in my last Prius 2021 with 183000 miles for a 2023 Prius with 7500 miles. My Sales Consultante was John Vakili. He was a nice guy and I had all my questions responded. I high recommend.