Used Ford Escape Active for sale near Gary, IN

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I want to thank Kristen for being so AWESOME! He professionalism was so much appreciated throughout my buying experience. She continued to reach out and help/support me in anything I needed after my purchase was made. Thank you so much Kristen. Keep up the good work!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

My car service was swift and thorough. Communication by text was good for my purposes. I looked at a good assortment of vehicles I’m interested in, & the prices were excellent. Everybody I worked with was attentive & patient, providing me with answers to all my questions. Thanks!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I bought a Tacoma from this dealership and I had an amazing experience! Grant as extremely professional!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Shelby was amazing from start to finish. She is one of the best service advisors I have ever dealt with. Currie is the only dealership I go to

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great mobile service?fast, reliable, and convenient! This mobile service made it much easier and convenient to get my car serviced without having to change my schedule. The communication from start to finish was also great!

The team was great to with with and helped make the process of cutting a car from across the country as smooth as possible. Thanks Jonathan!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

All good, salesman was very good, very quick process, and being local, will be very convenient

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

Excellent service. I have no complaints. I always bring my car in for yearly service.

From the moment we showed up we received very good information and we were treated so kindly. All the staff we met were equally nice. Our first introduction was Mike Rzeznik and he answered every concern and question. We knew based on his knowledge and integrity in his answers we would be buying a car here. Today, thanks to Mike we are the new owners of a Tuscan Hybrid. We absolutely love the ease of use in learning this car. It’s smooth in every function and it’s beautiful inside and out. Can’t wait to take it on a road trip. Mike even helped us set up our phones to sync with our car. This business is a top notch no pressure and stress free way to invest in your road comfort and safety. Thanks to Mike and Jeremy too!!

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.