Used Ford Escape Active for sale near Gates Mills, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Hands down, can't say enough good things about Frank. Drove from near Cincinnati to Honda of Cleveland Heights because they were going to have the car I wanted at a price I couldn't get at home. Frank helped get nearly everything squared away over the phone/email and was very responsive. He even understood the long drive we had back home and expedited the entire process so we were back on the road in my vehicle very quickly. While waiting we did some wandering around the dealer so as not to sit anymore than we had to and everyone was so friendly! The only thing I wished would've gone differently is finance wouldn't even attempt to work toward a better rate even though I had a pre-approval from another institution with a MUCH lower rate so now I have to take more time to refinance the loan.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Staff was great! Very smooth buying experience. Jake Hodges was my salesman. He was knowledgeable and exhibited awesome customer service. Ive bought multiple cars from Classic with no issues ever.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Excelente atención son muy amables y salí muy contento ya que recibí una maravillosa atención gracias

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Brian really helped me with picking the right vehicle for me and my budget. He was helpful, and understanding with my choices. I will definitely come back to Ganley and Brian when it?s time to trade up!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Wayne and Roman did their best to get a good deal for me it was much appreciated and I left happy!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

The team at Liberty is great. They work tirelessly on finding vehicles to fit our business?s needs. We will be back when a new vehicle is needed

Bought my Lexus from Chris Ward at Classic Ford in Madison and truly could not be happier. He was very accommodating to my needs, patient and helpful. I did not fall in love with the first vehicle I looked at that I intended to buy based off my own research. He kindly made suggestions and ultimately found the best choice for me. Without him I would not have the most perfect vehicle for my needs! It runs excellent and has never given me an issue. Thank you Chris!

Good experience. Personable. I felt comfortable. I would come here again for my ford purchases.

Went to look at a Ford Maverick today. Our sales rep Kristy was able to get us the perfect truck and we brought it home tonight. Thanks Kristy for your help in this big purchase!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience at Classic Ford of Madison I want to thank Classic Ford of Madison for making my car-buying experience truly special. From the moment I arrived, I felt respected, heard, and valued. The team took the time to understand my needs, worked with me patiently, and gave me a deal that felt fair and generous. I especially want to praise Elias Arias, my salesperson. Elias was knowledgeable, kind, and genuinely committed to helping me find the right vehicle. He made the process smooth and stress-free, and his professionalism stood out from the start. It’s rare to find someone who treats you like more than just a sale—and Elias did exactly that. This dealership is a gem. I’ll be recommending Classic Ford of Madison to anyone looking for a car and will absolutely return when it’s time for my next one. Thank you again for everything! —Yolanda Andolsek

Renee Serino took great care of me. I showed her what I wanted and she told me that I was going my Jeep. Her and the team worked with me so I could get what I wanted. This was my first time there and I was happy when everything was finished. Great Job everyone you all are the best!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Renee was great! The staff did a great job all the way around! Very good experience

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

Nevan was so helpful and accommodating! He made sure I had a wonderful experience buying a car for the first time!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!