Used Ford Escape Active for sale near Geneva, IL

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great experience overall. I was offered a fair deal without any pressure or unnecessary upselling. Chuck Fioravanti was straightforward, answered all my questions clearly, and made the whole process easy and stress-free. I?d definitely recommend this dealership to anyone looking for an honest and smooth car-buying experience.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

The most amazing experience. John pays such attention to detail. He is the most wonderful person to work with The service is exemplary because of him! I Cant not rave about his service high enough.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

best i have had buying a car and i do not like buying cars at dealer

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Julian was a great experience and very helpful liked working with him and his management

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.