Used Ford Escape Active for sale near Grosse Pointe, MI

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I truly appreciate the outstanding service and care that MR. SAL QAQISH provided, it made my visit a positive experience. MR. QAQISH were incredibly knowledgeable and patient, making sure all my questions were answered without feeling rushed If you need reliable service, I highly recommend visiting Southgate Honda and asking for MR. QAQISH You won't be disappointed! Thank you again, MR. QAQISH, for your exceptional service! Keep up the great work

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

It was a time effective knowledgeable, and great experience I would definitely recommend others to go and purchase a vehicle from there. Everyone was friendly and very helpful.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Adam was awesome and very helpful! He answered all of our questions! We highly recommend seeing him for a new car!

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

Rick has been our salesperson for over 5 years now. He listens to what you want and need. Great person to deal with and purchase/lease a vehicle.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Most dealers are a pain to deal with when turning in a lease to release, my sales guy Mark Clish makes it pain free at Southgate ford! From ordering my new truck to delivery it was a seamless process! Highly recommend

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Just wanted to say thanks again to Kevin Olmstead for all of his help and effort in getting me into my new vehicle. Kevin continuously kept in contact with me with any questions I had or information I was seeking out and also handling the communication well after business hours. A fabulous and dedicated specialist and my first experience with him. I'm also a Feldman CDJR customer as long as Kevin is there. Terrific job again Kevin. Thanks Feldman CDJR.