Used Ford Escape Active for sale near Grosse Pointe Farms, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I was pleased with the sale of my new lease and I sent my son to purchase a new vehicle also that says a lot

Zach was very helpful! He answered all of my questions. Everything was done quickly and efficiently.

We drove 1 hour to Feldman Chevrolet on Saturday already having a bad experience trying to buy a car from another dealer the day before. So, we went in with low expectations simply hoping to make it a quick process so we could leave with a vehicle without the hassle. From the very moment we stepped foot inside the door, Marc whisked us to his desk apologizing for our previous bad experience. He went out of his way to ensure that we got the vehicle that we wanted AND that we had a good experience. We already knew the exact vehicle that we wanted and when they learned that they did not have it in stock at their dealership. They called every dealership in their fleet to find the one we wanted. When they couldn?t get it delivered that day they offered to deliver it directly to our home and wanted to ensure that we could get around for the weekend so they offered us a loaner car. Once we had everything settled Adam took care of our financing. He made the process easy (well as easy as buying a car can be). He explained everything we signed and ensured that we were well informed and navigated through the process with ease. We left actually excited about our new vehicle and not filled with dread as we had the day before. We are very thankful for Marc, Brandon, Adam and the entire Feldman Chevrolet crew.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

Great experience with the salesman, would definitely refer him to others. Appreciated the attention to detail from the salesman. Would see him again for a future sale.

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Finding value in a used automobile is difficult, but Moe at Car Dome Auto Sales ensured I got the most bang for my buck. After discussing my budget and requirements, Moe showed me cars with the best characteristics for the money. I didn't feel like I had to sacrifice quality to keep inside my budget. The entire process felt honest and fair, and I drove away feeling I had received a wonderful price.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Great place for service and sales ?. State of the art,very well organized business.

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.