Used Ford Escape Active for sale near Lancaster, TX

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

John Osuji is very professional, he is very honest and very friendly at clay cooley Nissan Dallas.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My salesman was very patient with me. I asked a ton of questions because there was so much about the vehicle that differed from my 2013 Suburban. I suppose, if I were not such a Luddite, I would have found many of these things obvious. As it was, we didn't explore the engine bay. My age and under-hood vehicle complexity have pretty much made my access here a waste of time. The salesman balanced the time spent on each element and provided me with a reasonably good understanding of each. However, I still spend time digging through the owner's manual, after the buy, trying to grasp the fine points of various elements.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Great service nice people great selection salesman was great Jim griffin. Close to home new facility close to highway. Thank you thank you thank you

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Josue Sosa was very professional and guided through the entire process. He clearly explained what I needed and was able to secure me in a vehicle that I'm very happy with.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

My experience there was a good one, customer service was awesome and it is a long process to buy a vehicle but they made it go by quickly. Finance officer was awesome as well. They need to clean up the showroom its old and needs a deep cleaning

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had a genuinely great experience working with Madison. He was super straightforward from the beginning and made the entire process stress-free. When I wasn’t comfortable with the price, he did everything he could to meet me where I could afford without making me feel pressured. He even took the time to walk me through budgeting tips and helped me understand what I could realistically manage. You don’t find that type of honesty and care everywhere. If you’re looking for someone who’s patient, transparent, and truly wants to help you, he’s the one to go to. I’m really grateful for the experience.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Easy process. Have bought many vehicles from them. Easy negotiating process. Easy easy easy easy easy easy ok ok ok ok ok ok ok ok

The whole experience was quite quick and everyone was friendly. The Salesperson answered all my questions and also showed me a few things I did not know about the truck. Financing agent was friendly, it did take a couple of tries for us to come to an agreement on the amount, interest, and length. Great options for warrantee coverage! I only have a very minor comment. The detailing was a little light which is not too big of a deal for me since I go through and reclean everything to my standards. I will definitely buy from here again if the opportunity arises in the future! Thank you

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Marco is super good and he handled my need properly. He is quite soft spoken and understand the need before jumping the showing the cars. As per the selling price point, you guys are best in DFW area.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

When I purchased my car in 2024, I was in and out with ease. I got the car I wanted, at the price I wanted. Now I take my car the Vandergriff for all maintenance needs. Joseph T is my representative Everytime I get my car serviced. I recommend him to all customers. He is honest and treats every customer like family.

Had a great experience at this dealership! Michael Dominguez made the process of buying a new car so easy and affordable for us! I would recommend this Jeep dealership to everyone!

Buying a car from Clay Cooley was one of the best experiences I’ve had. The car was exactly what I was looking for. Communication was easy, and they made sure everything was ready for a smooth, quick sale. Super friendly and honest. I would definitely buy from Hector and Trevor again or recommend to anyone looking for a good deal on a car!

Overall, the purchasing experience was good. Working with the sales associate (Tyler) and the financing consultant (Daniel) was a pleasant experience. When I drove the car away from the dealership, I was satisfied that I had made a good purchase.