Used Ford Escape Active for sale near Massillon, OH

I bought an 06 f150 in October. Had a mechanical issue that I wasn't able to fix. Called them and they squeezed me in the same day. Even did it for way less than anyone else

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

My service rep, Hunter, was amazing. He came to my car and greeted me immediately. Everything was effortless. He was courteous, detailed and friendly. He made my experience. Oh, the mochas were great also. Nice touch.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very helpful, not at all pushy staff. I'm supposed to use more words I guess

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Dear Mazda of Kent Service Department, I am writing to express my sincere appreciation for the outstanding service provided by one of your associates, Matt, in the resolution of a persistent issue with repaired of my passenger side window. I have been a customer for a bit over two months, and unfortunately, my experience had been marred by unresponsive service and unanswered calls regarding the window repair. Matt's exceptional professionalism and commitment to customer satisfaction turned my experience around completely. He took the time to attentively guide me through the process, addressing my concerns with utmost care and diligence. His responsiveness and dedication to resolving the issue demonstrated a level of customer service that I had not previously encountered during my interactions with the service department.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I kept getting emails to trade up so I called and told Kira my outback will be in for oil change later in the week and we can talk then. I was not looking to trade up I was happy with my outback that I bought off them 1 1/2 years earlier. After the oil change Kira and Adam looked at my outback and gave me a very good price so I order a new one. I order an Onyx Outback (Blue). It took about 6 months to come in and they stayed true to the price that was offer to me for the 2017 Outback! I had the 2017 for 3 days short of 2 years and about 26300 miles and they give me about $500 less then I brought it off them and I was given another good deal with my tires for the Onyx I like directional tires so to get the 5 new tires it cost me $5 plus mount and balance per tire so now I have the tires I wanted too! I was not looking to get something new but I'm glad I did I'm very happy with my new Onyx Outback and with buying experience! Thank You Adam and Kira! George

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Salesman had car ready and went out of his way to go over all the new controls especially how to navigate all the touch screen control features

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Tim did a great job, it was quick and painless, and the truck is as described. ( I drove down from Cleveland)

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Brian Lewis was very helpful and polite. We were in and out very quickly. We placed our order over the phone. Super easy. The quoted price and the final price were exactly the same. Thank you.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

A very seamless experience. The waiting area was stocked and there was comfortable seating. The t.v?s were mounted so you could watch television as well. Over all a good experience.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

Salesman was great very helpful and nice, no one can top his can do attitude we keep coming back to him

I purchased the vehicle sight unseen. I felt very comfortable with everyone I spoke or text too. I do not like the car purchase process however I would buy from them again even though they are in Ohio and I am in Connecticut.

I want to say my husband and I have purchased 4Vehicles here in the last 2 years and it has been our great pleasure to say they are the best !!! Our salesman Breeze he is extraordinary as well as all the staff ,very friendly and aim to please ….never been disappointing one time, they’re on top of everything I only have good things to say about them they have done as well and we will keep coming back for years to come !!!! And most of all they make buying a new car a great experience ! Happy customers 😊 The Cozart’s