Used Ford Escape Active for sale near Milan, MI

Hayder Sultan has always been very helpful in explaining the services needed on my older Honda vehicle without trying to sell me on unneeded maintenance. For the last two oil changes, he was upfront and said that all of my vehicle's maintenance is up to date. I feel more confident working with someone who's not trying to unnecessarily increase my service bill.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I am always taken care of in a quick and efficient time. I am treated politely and always informed of the progress at regular intervals and happy with the results. I am never pushed to buy something that I need at the time. They let me get it the next service time

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Just overall amazing service Joe is doing a heck of a job love that guy! Keep it up

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Craig is always on top of my service need to get in and out as soon as possible.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle

Cody did a great job, as always. When they installed my new battery, the after factory remote starter they installed stopped working. He tried to get ford to replace after only 3 years. They wouldn’t. They would split it but it had doubled in price. Not using a Ford product that quit working. Cody tried his best.

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Great Experience and very happy with the vehicle. Purchase was easy and minor repair was covered with no expense to me. Would definitely recommend if you?re in the market for a new or used vehicle.

Great service William is amazing their new employees Myron get job fast if it wasn’t for him I would’ve been waiting all day

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

Great inventory of Jeeps, Great customer service, and Great atmosphere. The salesman Ernie Perez did a great job assisting in purchasing my new Jeep.

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!