Used Ford Escape Active for sale near Monee, IL

Kevin was phenomenal. Thorough,thoughtful and personable. Found me the perfect car and went out of his way to make sure all went well. Lisa was also great.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Good service , service man was kool … easy process . Good vending machines too . Glad I chose this dealership

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

My name is Judy W and I live in Chicago. I saw a 2019 Cadillac CTS Luxury AWD in red with 13,000 miles and Certified. I called and Claire, my Sales Consultant, went above and beyond to tell me the near mint condition of the car. They did not charge me with any additional nonsense fees and came in to the store and traded out of my 2017 CTS. Napleton Cadillac Oak Lawn was a great experience and will send my friends and family there.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Straight forward negotiations, no games. Friendly sales staff. At delivery, would’ve preferred to inspect car indoors as it was nighttime and it was hard to see. But there were no issues.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Earnest is a great guy. Very helpful and friendly. So nice he helped me with my first car

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Wonderful buying experience! Rich was friendly and very knowledgeable. Finance process was a breeze. Highly recommend this dealership for your next vehicle.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

My wife and I were looking for a new vehicle but our credit wasnt the best ...In fact it was pretty bad actually..but we decided to check out car max.Im glad we did.Very nice selection of cars,great staff..My sales man Ken was a pleasure to work with.We got the car we wanted,in a price range that was fair..Even though our credit was low mine was a 585 wife's was a 615 we got the loan..ken worked hard for us and got the deal done.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Kevin Emling well informed salesman and could communicate all there is to know about the vehicle purchased on Jan. 27 2022. I would highly recommend Kevin.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Great service got the car we wanted, will be recommending to Al my friends and family.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Excellent service. I have no complaints. I always bring my car in for yearly service.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

Awesome experience for my first BIG car purchase! I worked with Kevin Emling to get my dream car in the price range I needed it while the market is still in the hole. We found my car and was never pressured throughout my selection and decisions which at other dealerships in the past I have being a young girl to get something more expensive. The process of getting my car was painless and everything was explained throughly to me on what I was paying as well as my trade in I was over the moon with! If you go to Taylor Ford in Manteno I highly recommend asking for Kevin. If your not able to get him I’m more than sure your in greats hands with anyone else there. Great place will be coming back when I decided I need another upgrade!