Used Ford Escape Active for sale near Mount Prospect, IL

Omar, (Service writer) went beyond to help me with what my vehicle needed

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Purchase went smoothly and efficiently. Couldn’t be happier with the process and the people.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Excellent service. I have no complaints. I always bring my car in for yearly service.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Know how to work with customers always giving deals on service. In service department. A one.

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!