Used Ford Escape Active for sale near Royalton, NY

The whole process from setting up the appointment to entering the service building and greeting the service folks in front and behind the counter is seamless . Everyone was friendly and helpful. The waiting lounge is clean and pretty comfortable. Everyone listens to your concerns and answers your questions until you are satisfied. I had my routine maintenance check had accumulated points/ dollars and not one dollar came out of my wallet. What a happy ending!!! Thank You Service Department!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Dana was great..Made the whole process easy as can be.The whole staff was very friendly.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

We took our car in to get work done and they took great care of us. Nicole was amazing! Thanks for the great service. You definitely make an excellent team at Basil Ford. ♥️

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Will buy again when I want another heavy duty truck.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

terrific car at a terrific price! Sam was knowledgeable as well as patient, as we went through finding the perfect car for us.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.