Used Ford Escape Active for sale near Southgate, MI

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I was pleased with the sale of my new lease and I sent my son to purchase a new vehicle also that says a lot

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

From the time I walked into the dealership to buy a designated car found online I found all involved to be extremely courteous and helpful especially Keri who guided me through the sales process, all smooth into finance which went equally well. Pleasure doing business.

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Just overall amazing service Joe is doing a heck of a job love that guy! Keep it up

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

Finding value in a used automobile is difficult, but Moe at Car Dome Auto Sales ensured I got the most bang for my buck. After discussing my budget and requirements, Moe showed me cars with the best characteristics for the money. I didn't feel like I had to sacrifice quality to keep inside my budget. The entire process felt honest and fair, and I drove away feeling I had received a wonderful price.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.