Used Ford Escape Active for sale near St. Clair Shores, MI

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Most dealers are a pain to deal with when turning in a lease to release, my sales guy Mark Clish makes it pain free at Southgate ford! From ordering my new truck to delivery it was a seamless process! Highly recommend

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I truly appreciate the outstanding service and care that MR. SAL QAQISH provided, it made my visit a positive experience. MR. QAQISH were incredibly knowledgeable and patient, making sure all my questions were answered without feeling rushed If you need reliable service, I highly recommend visiting Southgate Honda and asking for MR. QAQISH You won't be disappointed! Thank you again, MR. QAQISH, for your exceptional service! Keep up the great work

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

It was a time effective knowledgeable, and great experience I would definitely recommend others to go and purchase a vehicle from there. Everyone was friendly and very helpful.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Adam was awesome and very helpful! He answered all of our questions! We highly recommend seeing him for a new car!

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

Rick has been our salesperson for over 5 years now. He listens to what you want and need. Great person to deal with and purchase/lease a vehicle.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Michelle Havekost did a fantastic job of finding the right vehicle to match my needs, that was within my budget. Most of the information was shared either via email or phone call.