Used Ford Escape Active for sale near Union, IL

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

The most amazing experience. John pays such attention to detail. He is the most wonderful person to work with The service is exemplary because of him! I Cant not rave about his service high enough.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

best i have had buying a car and i do not like buying cars at dealer

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Great experience overall. I was offered a fair deal without any pressure or unnecessary upselling. Chuck Fioravanti was straightforward, answered all my questions clearly, and made the whole process easy and stress-free. I?d definitely recommend this dealership to anyone looking for an honest and smooth car-buying experience.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I've had LOUSY experiences with car dealers. Not these guys. Victor Ford made this process super easy with no high-pressure tactics. The next car is coming from them, too. Highly recommend.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I worked with Rocky and had an amazing experience. This was my first car purchase from a dealership of any sort so I was very nervous, but he was incredibly kind and helpful and explained everything I had questions on. He was very thorough and I felt super satisfied when I walked off the lot with my car. Cannot thank him enough! Same with Matt the financial adviser there, he was also incredibly thorough and kind and explained anything I had questions on! I highly recommend this dealership and these guys! They were amazing! :D

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I have been buying cars for many years and always have gotten a good car. They have always treated me with professionalism and Stood by their word. I will always come back here to buy my next car from Speedway Steve and Gary.

My search for a used truck started with 3 dealers . Mo was my salesperson at Bull Valley Ford, he explained everything and was pleasant and knowledgeable. I recommend shopping with Bull Valley Ford and ask for Mo for a smooth experience. Bob R

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

My second Kia in 3 years. I love my Kia an the friendly and outstanding service.

Matt was very friendly and provided me with all necessary car information. Well done today

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.