Used Ford Escape ST-Line for sale near Arcola, TX

Khanh Vu was very informative and helpful. Exemplary customer service! Explained in detail all the issues that I needed to address. I waited for my service and it was completed earlier than promised. Thank you, Linda G

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My sales guy was very good. The whole process at Echo Park was a very chill. I really enjoyed the whole process. Thank you, Shemar

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Wonderful people I didn't see anybody there that wasn't smiling or glad to see you it was my first experience with Bmw in every aspect, first car first visit pull inside the building immediate help and attention felt really special my service manager's name was Joel really nice man I was very well taken care of felt wonderful to give my money to them people the service was perfect my car was fixed ran perfect when I picked it up they knew exactly what to do how to fix it purring like a kitten one of the things I like the most I picked my car up cleaner than I dropped it off and I dropped it off clean there were no greasy fingerprints all over it like a lot of places to do as soon as you go home you have to wash them off good detail job too pricing is real reasonable you get a lot for your money I just wish I would have gotten into a BMW a long time ago the car is wonderful as well as the dealership and the people there

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Group group group group group one GMC Southwest. My service advisor Mr. Carlos Davila, Is super friendly and very knowledgeable about vehicles and wise recommendations.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Joe in the service Dept was excellent with helping install keyless entry on my truck

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I received the car that I wanted. I was in and out in about 5 hours. That was really good. Love, Love, Love, my car.:)) She is really fast even when I'm not going fast. Martin as usual was a pleasure to be with. I've been with Davis Chevrolet since 2006. I had the pleasure of driving a Suburban and I've had 2 Traverse. I'm looking forward to Driving the Tahoe in the future. :))

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Ernest did a good job, he made sure that my car was serviced properly and on time as he promised me. Next time my car need service I will make sure that he is involved with the repairs

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We had a good experience with Emmons. Josue was easy to work with and understood our needs.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I recently bought a 2022 Nissan Rogue SV from Shottenkirk Nissan Katy and cannot be more impressed with the outstanding customer service that I received. Zeb Poindexter (Sales Associate) and Marco Compean (General Sales Manager) went out of their way to help my family purchase this car. In my first conversation with Zeb, I told him about my bad experiences with other car dealerships and how it was hard for me to trust a car salesman. Zeb listened to my concerns and asked me to give him a chance, because he cares about the customer and helping them find the right car. I am SO glad that I trusted Zeb, as he was kind throughout the entire process and went above and beyond to help my family get the exact car that we needed. I will recommend Shottenkirk to anyone and everyone. Thank you Zeb, Marco and Donyell Livingston (Finance Manager) for a great experience and making it happen!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

On December 15, 2025 - Received excellent customer service and experiences, dedicated and timely manner in servicing my 2018 Ford Escape by my Doggett Ford Service Advisor, Brandon Bailey. Also, excellent Doggett Ford courtesy valet service in a timely manner by their driver, Carolyn Carranza whom pickup my car from my home at 8:00 am to deliver to the Service Dept. and after the repairs, returned my car back to my home by 3:00 pm.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

The waiting area is clean and well organized . The personnel are courteous and nice attitude. The system works good from coming in up to coming out.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Greate...I would recommend this place to anyone needs to buy a car.

I been bought my car here. Everytime i get my maintenance service here they are always friendly and very informative. They also let me know if my concerns were covered under warranty.. few mechanics worked with my vehicle and all of them are awesome.. i know jose and hugo.. that serviced my car couple of times. I highly recommend this place.

Came for regular maintenance service of my car. From start to finish, the Toyota service was fluid, quick and people were friendly and professional. The only thing is somebody called me while we were there and was asking if I want to sell my car which is only about 8 months old! I think that was not right.

John Scott was very professional, went the extra miles to explain the transaction without pressuring us to make a deal. He made us feel comfortable with our decision and answered our questions with clarity.

Pete was very helpful during my apartment. I will satisfy with his politeness and the way took care of my truck.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

My family and I had great customer service, reasonable price of vehicles, and the staff was patient and friendly.

I'm very pleased with this dealership. Top-notch service, friendly staff, quality vehicles, and a great level of personalized service. Rudy was the best salesman I've worked with, and this is the 7th car I've bought in my many years driving. I'm really impressed with the automobile I bought and with the price. Truly a no-haggle and no-hassle deal. Hamida made the financing paperwork easy and quick. I've already recommended them to two coworkers and I will be shopping for my next vehicle here too. Thank you again Rudy!