Used Ford Escape ST-Line for sale near Dearborn, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Very friendly and accomodating dealership. Made the buying process very easy. Once I chose the care it took no time to complete the buying process

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Jeff in service was great. Really we t out of his way to help out.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Everything was very professional and ye warm, making my time at the dealership even more enjoyable.The salesmen all were friendly, offering bits of advice as the time went on. Very friendly and knowledgeable.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The purchase of the used F-150 was very easy. All documents were ready when I arrived. I would recommend Bob Maxey Ford to anyone looking for a new or used vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Drove from pittsburgh to Michigan to buy a tahoe. It was everything we talking about over the phone and nathan was very helpful and made everything easy as could be. Well worth the drive!!

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

We had the pleasure of dealing with both Jacob and Mark during several visits to the dealership. They were both knowledgeable, professional and informative. They were both great to deal with and not a bit pushy. They pointed out the features between the 2 vehicles we were interested in, so we could figure out what best met our needs. We love our new vehicle!

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.