Used Ford Escape ST-Line for sale near Macomb, MI

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Arron Woodward was my salesman and he was great, would recommend buying a car from him

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very friendly service and sales staff, I was treated with respect and did not feel any pressure at all.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Service department was awesome. My car was towed in and was out the next day. Great customer service too!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

Salesman, Ben Carter, did a great job. Very easy to work with, and took care of everything. Facility is nice. Car was perfectly prepped and ready to go. All went smoothly.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Very good only complaint was it took so long left w/new plate & new battery

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I had a good experience at Suburban Toyota of Farmington Hills. Sylmari was my sales associate and he was helpful, friendly, but did not pressure me and let me make my own decision. He was great to work with.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it