Used Ford Escape ST-Line for sale near McHenry, IL

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Chris was helpful and patience while dealing with us and help get what we need for trade in and purchase.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Thank you very much for Greorge Adam who help me with my car .George is very profesional and very helpful .Great job!!!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Great customer service, was wonderful working with Jessica and Moe. I will be back again.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

A very stress free experience. All good. Service writer pleasant. Very easy dropping off and picking up. I?ve always been happy at this dealer and service dept.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Purchased a Transit 350 van from them from another state. Great communication and I had LOTS of questions. Finance went smoothly. The whole process was excellent. Waiting for my van to arrive in a day or two.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The entire team at this dealership are true professionals. They all seem to care about making your car buying experience a memorable one. Andre, Tracy and Sales manager did an amazing job in getting me the best deal possible and out on the road in an hour. This is very rare in a Dealership and they managed to pull it off. A Five Star Dealership

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Offered more for my trade than the other dealership I was working with. Friendly staff, I will be coming back here for my next one

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

The best car buying experience I've had. Tristan and Joseph worked hard to deliver the vehicle I wanted and a price with financing that i could afford! No pressure, no games. I would definitely recommend

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Such a great place to buy a car, whatever you are looking for, very easy people to work with and no pressure at all. I have now leased 3 vehicles from them and its always been easy!!

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Lamia was Amazing!! She was so friendly, personable and I walked out with the car I wanted!!!

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Great family owned dealer. Easy to deal with and you can actually talk to someone that knows what they are talking about.

I recently purchased a car here, and Dan made the car-buying process quick and easy. He was honest, attentive, and helpful every step of the way. I bought a highly special used car, and Dan's knowledge and guidance made me feel confident throughout the process. I'm very happy with my new car and the service I received. I would definitely recommend Dan and this dealership to anyone in the market for a vehicle.

Good service thank you. Easy drop off and pick up. Good service thank you. Easy drop off and pick up. Thank you again. Good service thank you. Easy drop off and pick up.