Used Ford Escape for sale near Bristol, VA

Adam went above and beyond to make our service visit exceptional! We definitely have our new Service Advisor. We sure wished the dealership had the popcorn and fountain drinks like they used to.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

My service experience was great. I love that you get updates by text. My service advisor, DeeDee was great. My tech, Ethan did a great job. I would highly recommend Friendship Ford for service on your vehicle.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great experience, worked the deal fast and bought the truck within an hour, all on a hand shake. It’s my second truck I’ve bought from Champion.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Great service and continued follow up! Fair price and trade in price. Fast and thorough service and flow up! Love my SUV ! Thank you Chris and Zach!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My salesperson was Lee Gragg. He was excellent . He went over everything with me and told me to come back any time I had a question. He was patient with me. I could not have asked for a better salesperson. He is a major asset to Toyota of Kingsport.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Scott was very knowledgeable and friendly. The buying experience was truly enjoyable. I had a lot of questions about the operation of the car and scott answered all.

Been an awesome vehicle for our needs both in town or on the highway. Has been very reliable. Haven't experienced any problems with this great vehicle.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

great customer lounge...always free coffee and wifi

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice! If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us. After the sale is made the service team doesnt disappoint either. A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as promised. Plus its been detailed! Whats not to like?

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

cant even begin to remember how may cars we purchased from these great guys. over a dozen at least. last night we purchased another a month after our last. nathan in sales and johnathan in finance worked yet another fantastic deal for us. would never consider dealing with anyone else.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

They have a great service department. They are friendly and helpful and don't talk down to me or not believe what I am telling them. Less expensive than other local dealers and have never tried to upsell me.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

Car was purchased new in 2015. Overall I rate the car as 4 out of 5. Rear brakes need improvement such as chrome slider rails which would reduce sticking. Forward weight transfer on hard braking could be controlled better. There is one expressway exit where the upper weight transfer is a problem ( as it is with most SUV''s). The steering is precise, with no real surprises ( other than at that one poorly designed xway exit).

My experience at Friendship Ford was a very positive one. The sales representative who sold me a 2025 Ford Escape, Donald, was very kind, personable, helpful, and helpful. I highly recommend Friendship Ford--and my sales rep Donald--the next time anyone is in the market for a new vehicle.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Just want to thank Stan Hilliard for staying after 2 hours so I could purchase my new car!! Thank you soo much for staying after!

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

The 2015 Ford Escape is good overall performance wise, but I noticed the transmission started slipping after 150,000 miles, also had to replace all motor mounts (3) they got loose. Once replaced the stability of the drive train helped the ailing transmission, and you still could use and drive the car safely. Buying or saving for a "new" transmission was planned due to the reliability of the car. And, "new" was the choice over a used, or rebuilt one, because I intended to keep the car.

The folks at the front desk of the repair shop are top notch good people. Very helpful, keep you well informed of what's going on with your vehicle. The personel in the shop are also top notch. They take good care of vehicle while it is being serviced. Highly recommend if you are having transportation issues.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.