Used Ford Escape for sale near DeRuyter, NY

Nick, Greg, and Frank were extremely helpful and attentive. All questions were answered promptly and in detail. The dealership was very nice. I will certainly recommend this dealership to friends.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

When I bought my truck, The experience was the best I have ever had, And I BUY A LOT! If you want an easy quick experience while having the confidence that you are getting the best deal this is the place for you! My Salesman was Nathan Gordon! Ask for him he is great! I will be buying all my cars from him for the rest of my life! GREAT DEAL! EASY TO DEAL WITH!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Amazing! Thank you so much Heidi for being so kind and working with us in trading in our vehicle!! Working with you was so fantastic!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Keri was great to work with when I had the oil changed in my car! I liked that she acknowledged me as soon as i walked in.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I love the way they take care of their customers. No pressure to buy just explain and show.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Always had my work done on my vehicle and bought one from them, Zack was great to work with and had the truck cleaned and ready for me. They are honest and are always there to please

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Great service. As always thank you for a pleasant experience.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I purchased a 2017 Chevy Impala Premier on 9/17. I can not express how I felt buying this car! First, Greg Zimmer treated me as if I was buying a brand new Cadillac. Second, Chris Brown in finance treated me the same. This Company is for the people!!! Not for making top dollar on sales. Not enough room to say all I want to say but I WILL HIGHLY RECOMMEND CREST CADILLAC!!!

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Brady McCord was awesome to deal with. Total experience was excellent. Best deal we found by far and they had that truck absolutely shimmering like a gem upon picking it up. Thanks Brady!

Excellent place to do business, not pushy very professional. Nathan in the used vehicle section was very easy to work with and a straight up guy.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Cameron made our buying experience very smooth and easy. I love my Encore. I would highly recommend Cameron. Keep up the good work! Tammy Judy and Bill Leverich

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Planet credit at Matthews was wonderful to work with. From my salesman Jack who was knowledgeable, honest, and a really nice guy, to Scott from finance who helped me get approved even though I have less than perfect credit and even their service team is the best! I highly recommend going to Matthews for your next car! It really is a different buying experience. I never felt pressured or pushed, it was just a bunch of nice people helping me obtain a vehicle that I needed badly. I love my new car and when I had an issues they got me in right away to get it fixed and didn't charge me because of their 30 day lot warranty. I just can't say enough good about them! Go see Jack and Scott down at Matthews in Norwich for your next car, you won't be sorry!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

We had an awesome experience with our sells rep. Mr. M.Grant . He made use feel welcome. Most car dealer look at me as some looser off the streets. I did not feel that way wirh him. Very polite an helpfull. We never thought we could never drive a newer car. He made our dream come true. We are now in a newer car. That you so much Mr.M.Grant An Mathews Autos sales of Norwich.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Excellent all around deal. Very helpful with paperwork and explaining every step in the process. Very willing to work with my needs and timelines. I would definitely recommend the dealership to anyone interested in buying a new car or truck.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

We have bought 4 vehicles from them had great experience 2 in Geneva and last 2 in hamilton with Brittney she was great and never traded a car we got a great trade in we will always go back for our vehicles happy with the recent 2022 and 2023 fords

Very nice and pleasant to work with. Kept wanting to help me find a vehicle that I would want.

All the staff was wonderful and Chris was so helpful so happy with my car the Best place to go

Sean Brady Was a great help and would definitely recommend him if you’re looking for a friendly help finding with your next car 🙏🏻

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.