Used Ford Escape for sale near Hackberry, TX

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I took my Bronco in for service today as a walk-in and had an excellent experience. Naomi Romano went above and beyond to ensure my repair was completed the same day, kept me well-informed throughout the process, and recommended a service to prevent my battery from having the same problem again. She also arranged a complimentary ride home and coordinated valet service to return my vehicle after the repair. Everything was seamless, and the repair was covered under warranty. I highly recommend Naomi and AutoNation Frisco for car service needs.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Everything about the purchase was great. Got what I wanted at my price I wanted. The staff was helpful and they did a wonderful job

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Such a great experience! Buying a pre-owned car here was one of the easiest, no-hassle car buying experiences I've had -- including new car purchases. The price was as advertised, without surprise extras, and the purchase process was quick, easy and so courteous. BB was an excellent sales associate and had everything ready for us when we came to pick up. Could not have been happier with everything.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

Went in for service today..had a concern and Pancee & Marvin made everything great!!! Thanks!!!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Rashawn worked hard to get everything the way I needed it for a successful experience! Overall it was a good experience and I'll definitely refer others! Thank you!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I would like to commend BRUNO for taking the time to assist me. It was my first time there taking care of an issue with a key for my son. Bruno stopped what he was doing to escort me to PARTS, waited with me and communicated to the staff what I needed. He was customer-friendly, patient, thorough, and results driven. Impeccable skill set. Thank you very much.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

Great Experience! Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I am not one to place reviews but we experienced the most impressive service from Park Place Lexus. We purchased our second Lexus before realizing it did not have some of the features our older one did. We first talked to David Barrychuck, Parts Director, at Grapevine Park Place. We hadn't even bought our car at the Grapvine location. David went above and beyond to make sure we were taken care of. Everyone involved was great but David called several times to check on our status. We will trust him with all of our Lexus needs. Thank you so much Park Place Lexus!

Jacob Blau with Five Star Chevrolet gave me an amazing experience when delivering my Corvette two hours away. no other dealer would do that for me.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

First Class Seevice!! Would bring my car back for future service. They looked after all my needs also! Okay I think I have met the 25 word min. Review

Appointment on time. Great service person. Work performed satisfactory. Thanks to service rep R2 and other staff.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.