Used Ford Escape for sale near Lapeer, MI

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

I had a very Great experience at Serra and would go back and lease again

Reviewed in 2025. I bought this 2010 in 2013 and mileage is now almost 250k with only a few wear and tear issues AFTER 200k miles! (starter, master cylinder and TPMS sensors, all lasted much longer than they are predicted to last). I read several issues about acceleration, but this is a limited therefor it has a V6 and I never have issues with acceleration (0-60 in a little over 7 seconds). The backup camera is in the mirror which is small but I like that hidden feature... I also like the proximity sensor beeping. This SUV has been great for commuting or long trips, always reliable and fun to drive.

Jim Haisenleder was great to us. He got us exactly what we needed in our price range and had us in and out. Couldn’t have been easier. Thanks Jim!!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had a problem with my car battery. I went to start my car and the battery was dead. Road service came out and jumped it. My battery was only a year old. I wanted to get my battery checked out so this wouldn’t happen again. I spoke with Brandon at Szott Ford in Holly, he told me to come right in and he would put it to a test and see if the battery is bad. No hesitation, he understood my concern. He was so professional, understanding and caring. He totally went above and beyond. As a side note; I called another dealer closer to my home to help me out with my battery. I was told that I could come in and have it checked out. The earliest appointment was 2 to 3 weeks out. I was hurt and disappointed that they couldn’t/wouldn’t help me out. Thank you Brandon from Szott Ford in Holly. You cared!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Come see Gary excellent guy to deal with took care of the small things and made it easy in and out

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Fantastic experience from start to finish,Damon was very helpful and knowledgeable in regards to working with me and getting the most for my trade in, very happy with my purchase

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Jon Riley is the best salesman I?ve ever had. He immediately provided the best price point and the deal was closed in minutes, with immediate delivery

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Very professional had outstanding service. From the moment I drive into service area until I leave I am treated with kindness and made to feel important as a customer.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Greg Surges sold me my equinox 1 week ago today and I?m so great full for his professionalism in doing so I?ve done business with him before at another dealership and he?s top notch

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Serra GMC and Cadillac is a great dealership. I have been purchasing and servicing all my vehicle through them since 2008 Scott Gould is a wonderful salesman and Aara Durant is a wonderful service advisor. They always make my experience r fences there great.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Very pleasant found color at another dealership transferred it to Fenton added my options and got it closed before the Holiday so we could start the new year right

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Josh did a great job in answering my questions throughout the process and made it easy to purchase my vehicle.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

I have worked with Dick Dickenson with my last 3 vehicles he is so easy to work with and talk too. I refer everyone to him, he's not pushy just a straight up guy. THANK YOU SO MUCH!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Customer service was great, my service advisor was knowledgeable and friendly, store was neat and clean with no clutter , I would recommend to all my friends and family

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Beyond impressed with the professionalism and knowledge of Fady and Antonio. I traveled from Tennessee just to order from this dealership because of these two employees. Not only did they take time to answer all my questions and share their own experience and knowledge of the Ford Bronco I was interested in, they did all this knowing I was just a curious out of state customer who more than likely would not be back. That first visit left such an impression that I did indeed come back! From the first visit just to see the Bronco in person, to placing my own Bronco order to completing the sale and pick up of my Bronco, these gentleman were top notch! If you want an exceptional car buying experience, I highly recommend Suburban Ford of Romeo, be sure to ask for Fady!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Absolutely fantastic experience buying a truck here. Brandon was the easiest car salesmen I've ever worked with.

A ton of inventory with excellent prices and excellent staff. They had quite a few options fitting what I was looking for with great prices! Will be back for my next one.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.