Used Ford Escape for sale near Napa, CA

Izzy and Sheridan were extremely helpful. I really like the fact that I felt no pressure at any point to buy a truck. I will definitely buy from them if we can get the right vehicle.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great service. I would go back and purchase another vehicle. Great finance department. Helped me finance used but new car. Left dealer with vehicle that evening.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had a great seamless experience at Hansel Acura when I purchased my certified pre-owned vehicle, which I attribute to Celia Medina. She is professional, personable, helpful and enthusiastic. She knew exactly what I was looking for that was within my budget. No pressure, no hassle, no rush. She made me feel comfortable throughout the process. There was another gentleman named Joel who helped set-up the interior electronics and settings in my vehicle. Both Celia and Joel were very thorough and made sure I knew how to operate it all before I left. They also asked me to come back if I need more assistance. They truly enjoy what they do and it shows. It was a pleasant experience for a large purchase. I highly recommend Celia!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Michael was easy to work and negotiate with. Quick decisions and whether they can do it or not. Purchased a RX 350h Found them responsive and not overselling. All depends on the inventory they have at that very moment and how eager they are to move it. Unlike a larger dealership, this one is perfect sized.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I've had several warranty/recall issues with my new Kia Optima and have met with a very positive and effective service team at Jim Bone Kia. I'd recommend both the car and the company

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

These guys are awesome the hooked me up and kept everything in my price range I'll have to go see them when it's time for a new vehicle! Without a doubt! Greg is awesome no pressures no hassle, good guy! The GM is cool too!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Angelo and team were great from the start! Everything they promised over the phone they honored when I went to the dealership, and then some. I highly recommend Marin County Ford if you are looking for a Ford. We will definitely buy from them again in the future.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Eddie the sales manager is the man. He made sure to take care of me and made the entire process easy. Sales person David and Genevieve made sure to go through the features and options with me. The finance manager Khalid went above and beyond and explain everything in the contract to make sure i understood everything. I would recommend this dealership to every one. Hassle free pricing and no back and forth here. They are straight shooters. I have contact several other Kia dealership to get the same vehicle. No response from their internet team and lack of proving information regarding the vehicle I was interested.

The internet manager Dave did a great job. Very respectful and courtorius. Not your average car sales person. We had a great experience and highly recommended Dave and the dealership. It was worth the drive.

I purchased a 2014 Honda Accord from Benicia Elite and their service from beginning to end was absolutely fantastic. Ali treated me like a friend and made sure I was completely comfortable and confident with my purchase.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Very straight forward (which is a good thing) Had the exact items I was looking for. Matched my best price. They worked with me on my pickup schedule as I bought multiple units)

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Bought my Santa Fe from here went in for the first oil change salesman and service was amazing. Definitely recommend anybody.

car performes well , overall satisfied with it , but it has a rust issue ! rust under the rear wheel frame on both sides , rust under the rear lift gate , chrome on the wheel reems peeling .

Great customer service from sales to service. The post sale follow up was impressive. Everyone was friendly and professional

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I have never used ANY online shopping tool to buy a car, my experience was grand. Everyone in the dealership was knowledgeable and willing to help with any questions I had. The car was as described and the process was easy! Thank you Carmax!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

I've been using this dealership's service department for years and bought my upgraded Prius from them after an accident. I've always found the sales staff and service staff to be first rate. It amazes me there are so many negative reviews on this site as I have not found anything but great service here.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Michael at Future Ford of Concord was excellent. He help my brother with his Escape recall and 80K service.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.