Used Ford Escape for sale near Tustin, CA

I purchased a new Tacoma Truck recently from this dealership and after the first time I washed the vehicle I noticed some imperfections in the paint. I went to the service center and showed the the areas to there staff and they immediately addressed my concerns and rectified the situation in a very professional and accommodating manner. The service manager Adriana and the the detail center manager Edgar were very professional and once again I Thank You.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Service was completed much quicker than expected. My concerns were noted and one was addressed. The other they did try to recreate but we’re unable to at this visit.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Everytime I bring my vehicle in for service I am greeted and attended exceptionally well. I tend to ask for Yuri, as she has offered me great customer service. She goes above and beyond her line of work. She patiently hears my concerns and offers her expert advice with a smile. I highly recommend asking for Yuri and going to this Kia of Carson. Keep up the great work 👍.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

kyle was a great salesman, showed me around with ease and kenny was also awesome. easy and honest to deal with

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Marco delivered excellent service!! Overall great customer service and very knowledgeable. Will continue scheduling with him.

I had a wonderful experience getting my car serviced at Porsche Irvine. My customer service rep was Jonathan and he made the process painless. He also identified other issues in the car that were covered by warranty that I did not see. Thank you!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

GREAT CUSTOMER SERVICE! IBROUGHT MY CAR IN TO HAVE IT CHECKED OUT. ZEKE ASSISTED ME. HE PROVIDED THE DIAGNOSIS OF THE PROBLEM AND I HAVE SOME VITAL DECISIONS TO MAKE WITH WHAT I PLAN TO DO WITH MY CAR. THANK YOU FOR WASHING MY CAR BEFORE RETURNING TO ME. THAT WAS AWESOME AND UNEXPECTED! EDGAR IS ALWAYS SMILING AND SO FRIENDLY.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Visited Upland Ford looking for a new Ford Expediton and had an easy and professional car buying experience. The staff was informative and helpful in answering our questions and we walked away with a very satisfying purchase.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

They give great service everytime without fail. My service advisor Sergio is the best there is. I can always count on him to let me know what's going on with my car and what I need to keep it running in tip top shape.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very happy... will buy from there again when it's time to purchase another car

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

Worked with Todd at the the Irvine location. He was a pleasure to work with and answered all questions. My car was repaired and I am so happy!

Anthony sold me the 2020 Mazda 6. Super nice and very informative and fast too.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.