Used 2020 Ford Expedition for sale near Keller, TX

Everyone was very courteous, friendly, and professional. The dealership was very clean, neat, and well stocked. The environment felt very safe with no pushiness throughout the purchasing process.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Excellent experience, top dollar for trade in. Jasmin was my sales consultant. She was very knowledgeable, kind and patient. The facilities was very clean. I have purchased 5 vehicles at the North Fort Worth Autonation, and each time has exceeded my expectations.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Romeo was super friendly and professional! He worked super hard for us. Place was clean and accommodating

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

I recommend anyone to Jacob Blau in sales with Five Star Chevrolet. He helped me get my Silverado with a truly smooth and seamless process!

If you want to sit around all day, haggle for a price, have someone go back and forth and talk to “the boss,” and generally have an all-around traditional car buying experience, this dealer is NOT the place for you! These guys have a niche and they know their stuff; you’re not going to get the run-around here because their prices are already competitive. My salesman, Anthony, was fantastic as was Jeremy, the finance manager. If I hadn’t sat around and visited with them both, I could’ve been in and out in an hour. This is how buying a vehicle ought to be.

5 stars! Amazing!!!!!!!!!!!!!!!!Amazing!!!!Very good qualities amazing at his job, Hector boon! Perfect perfect

It is not my first time purchasing a car from united auto group They have the best deals! The sales people are very welcoming and give the best advice. Amazing customer service ! I always leave that place with a great deal and a great car ! I would , 100 percent,recommand this car dealer

We had a fantastic experience with BBC. Jason was amazing & we’re loving our Prius. Such a smooth & easy experience. I highly recommend them.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Great experience great communication excellent service, highly recommend grapevine ford for you car troubles check them out,

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

Overall good experience with Aaron, Brendon, and Angelica. No pressure sale, and a happy customer. Thanks!

We chose Grapevine Ford over other Ford dealerships in North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming and pressure-free environment. When the manager came over to discuss numbers, he was calm, respectful, and easy to talk to — we genuinely appreciated that vibe. At another dealership, we felt pushed into making a rushed decision, like we couldn’t afford to buy a car unless we committed that day, which made us very uncomfortable. In contrast, Grapevine Ford made us feel valued and respected. If we ever decide to get a new truck, this will be the first place we visit again. Highly recommended.

I was very pleased with the buying experience @ Texas Car One. Scot was my sales rep and he was very informative and helpful. The facility was very clean and orderly. Overall, I'm happy with my purchase. Thank you to the people who help me through this process.

Mitch was our rep. and he was absolutely fantastic and on the ball. I never felt pressured and he was a real pleasure to work with. The easiest experience I have ever had buying g a vehicle. I found the truck online and everyone we talked to at the dealership made us feel welcome. A great experience!!!

Oil change. No problem. Difficult to describe an oil change with twenty five words. Now I am not happy with this survey. I will not give another survey.