Used 2020 Ford Expedition for sale near Prosper, TX

Milton Hernandez helped us in getting a car with zero down payment. Gave excellent customer service!! Thank you Milton!!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

This dealership shop off of 183 in Irving,Tx. was very clean, and the workers were very helpful and knowledgeable. Thanks for a great experience.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Excellent experience! Easy Daily follow up Will purchase future cars through them and will recommend to others

Bought my Mercedes Benz while trading in my BMW 2019. Red and Blake were amazing and made the process fast and seamless. I was amazed at the selection of luxury cars they have in the showroom. Cars are priced right and the salesmen make the experience of buying a car hassle free. TY Blake and Red!!

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Service was performed promptly and within promised time . prices for services as estimated and advisor was well informed

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

Customer service was excellent, answered all my questions . I was very satisfied with the overall experience.

My experience at this dealership was amazing. I spent approximately two hours and fifteen minutes from the moment I arrived, reviewed the vehicle, test drove it, and completed the loan process. At no point did I feel pressured, coerced, or confused during the transaction. I came in after having a very bad experience with a nearby dealership, an experience so negative that it made me believe all dealerships were the same. This team proved me wrong. They were honest, transparent, and truly professional throughout the entire process. Everything was clearly explained, and my decisions were respected at all times. I will always recommend this dealership to anyone who tells me they are looking to purchase a vehicle, whether new or used. Thank you for restoring my confidence in the car-buying process.