New and used 2026 Ford Expedition for sale near Gratis, OH

I recently completed a long-distance purchase of a truck from Lebanon Ford, and I can’t say enough good things about Chad Wallace (my salesman), the sales manager, and the finance manager. This was truly exceptional from start to finish. Chad Wallace was outstanding with communication throughout the entire process. Being hours away, I relied heavily on phone calls, texts, emails, and photos/videos, and Chad was responsive, clear, and patient every single time. He kept me updated without ever being pushy, and the truck arrived exactly as described—no surprises, no disappointments. The photos and details were spot-on. The purchase itself was quick, straightforward, and refreshingly free of gimmicks. No hidden fees, no games with the price or my trade-in. The trade value was fair, and the price on the new truck was competitive and honest. Everything moved fast but never felt rushed. When I arrived for the test drive and final steps, the sales manager took a few minutes to come out, say hi, and chat casually, no pressure, no hard sell, just genuinely friendly conversation. It set such a relaxed, positive tone. The finance manager was another highlight. As a fellow veteran, he immediately made me feel at ease and like he was shooting straight with me. He explained options clearly, offered additional warranty/services and upgrades without any pressure, and handled everything efficiently. There was a brief hiccup when a thunderstorm knocked their system offline for a moment (totally not his fault!), but he stayed calm, kept things moving, and we even had a great conversation while waiting. The whole finance process was quick, painless, and transparent. One of the biggest surprises came after the deal was done. On my drive home, I realized I needed a second key (the truck only came with one) to reset the door code and for peace of mind. I reached out to Chad, figuring I’d be on my own since the paperwork was signed. To my shock, they offered to reimburse me for getting a replacement at a local dealer. I was floored, they didn’t have to do that, but they stood by their word 100%. I ordered the key, submitted the receipt, and they promptly sent me a check. That’s integrity you rarely see anymore! This was, without question, the best buying experience I’ve ever had at any dealership. No high-pressure tactics, no nonsense, just honest, professional people who genuinely care about doing things right. A huge thank you to Chad Wallace and the entire team at Lebanon Ford! You guys do it right! If you’re in the market for a Ford or just want a dealership that treats you like family, look no further. I can’t recommend them enough!

Terry the sales man was so friendly and helpful he did everything to help us with the car purchase terry was like a friend not a sales man perfect best experience loved it

I am very hesitant to trust anyone in the car selling business. Not a great reputation overall. But I had a great experience with this dealership. Ed Popp was great.

Lawrence helped my Husband and I get into a brand new f-150 even with a tough situation. 10/10 recommend!

Awesome experience with Tom and extremely satisfied with the purchase of my Ford Mustang convertible!

RG was great. Was Knowledgable about the Maverick that he sold us and took his time with us. Everyone there was also very friendly. Keep it up!

Have purchased has several cars from Arbogast Ford over the year's. If you are looking to trade in or just need a new car go see Darryl, he will take care of you and help you find the car you are looking for in the price you need.

I was contacted right away and the truck I have been looking for was being shipped to their dealership. I am waiting to hear from them.

Exchanged e-mails with Brian Boulware about purchase. Very positive. Scheduled a drive of the vehicle. Brian and other Wetzel employees were great. Returned next day, brought my trade-in, and did the deal for a new Ridgeline. Good people who care and understand, and want our/your business. And, I know from prior experience, the Wetzel Honda Service Dept is outstanding. Buying an automobile is not just about the car but about service and customer care, too. Wetzel Honda gets it,

Service fixed the problem. I would like to thank Dalton. He was very helpful and very professional.