Used Ford Expedition Platinum for sale near Double Oak, TX

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Got in touch with me very quickly when I messaged. Very easy to work with and the truck I bought was priced to move. Easy buy and great experience overall!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Excellent experience! Easy Daily follow up Will purchase future cars through them and will recommend to others

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Erik, was my sales consultant. They worked with me and got the price I wanted, helping me out. I traveled from over 140 miles one way to purchase vehicle. I would travel again to do it!!!! Also I don't want to forget Derek a director at Clay C. it was late when I arrived they where still glad to see me. Worked with me past business hours. These Guys were 👍 great to me..

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

I am Very happy with the service I received from Vandergriff Acura Arlington on May 1, 2024. George Hardwick went over and above helping me do an oil change on my 2020 Alfa Romero. He was very pleasant and efficient. He is one of the reasons my wife and I purchased this Alfa Romero and 3 other car from this dealership over the years.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

We purchased the car we wanted for what we thought was a very fair price for both us and the dealership. LaVaugh Andrews and Frankie Espinosa were excellent to work with.

My experience at this dealership was great! Garret was my salesperson and he was very experienced and did a great job helping with my car purchase. He gave me the keys and I knew it was the one. I test drove the car and it drove perfectly. The tires looked pretty new and the inside had no damage. The cars on their lot are very clean and maintained. Sam was who I worked with on the financing and he was very thorough in explaining all the options that I had. All the people there that I met were very nice and friendly. I would definitely recommend this car dealership.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Bought a new Jeep Grand Cherokee from Huffines and would definitely recommend them. Salesman was named Austin who was obviously well trained on the different trims and options and really provided a low pressure sales experience. He allowed me to take my time and was patient with all my questions. Finance person was also great and that part took just 15 mins. I left feeling well treated. Would buy from them again.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want