Used Ford Expedition XLT for sale near Deer Park, TX

I called Alex the day before about a problem I was having he told me to bring it in the next day in the morning.. It was late afternoon when I called... I told him I will have to wait for it which is no problem for me I'm retired.He said not a problem we will get it done as quick as possible.. which they did. There is a reason why I have bought 5 trucks from this dealer it's service like this. Don't take my word for it just have a seat in the waiting area and just watch or go to the show room unless you say something salesmen don't bug you they will asked if you need some help or have a question but that's about it relieving some of the pressure you have on yourself trying to decide on a vehicle.With that being said if I ever need another vehicle it will be Matrix in sales and Alex in service nothing against anyone else working there that's just who I've dealt with

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Great Service by your Agent. She did a great job with communication. Work got done in a timely manner. Hopefully next time is just as fast and easy.

It was the best. I wished there was a faster way to complete the financing part and pages of signing documents. It is better than 20 years ago, but always room for improvement!!!

Excellent service..my service advisor is absolutely the best. He made sure they stayed and fixed my car on an emergency repair. He followed up the next day to make sure my road trip was safe.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

We bought the 2006 H2 Hummer It was clean and very well kept We would recommend Emmons to others in the future 👍🏿

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I?ve been to several Chevy dealers, but Classic Elite Sugar Land stands out by far. The staff treats you like a person, not a problem. Huge thanks to Irineo Sanchez for great communication and an EV rental. The Ultium EV was impressive, and the techs did excellent work. Highly recommended.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I bought my Raptor from Tommie Vaughn Ford (shelter green) and it was honestly a really solid experience. Everything went smoother than I expected and there weren’t any surprises along the way. Jason in finance was great to work with. He explained everything clearly, didn’t rush me, and made sure I understood all the numbers. I never felt pressured, which I really appreciated. He also helped me get a really good deal on some warranties, so I left feeling confident about the whole thing. Overall, the team treated me well and made the process easy. I’d definitely recommend checking them out if you’re looking for a Ford. I’m loving my Raptor.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Great experience working with this dealership. I have worked with other dealerships in Houston in the past, but this one was the best. Sales was very responsive, price was fair and finance was very helpful and made my buying experience pleasurable.

Great mobile service! I just left the truck in the driveway 🤯 Service was clean and Roy didnt leave a mess or anything he was very professional!!! This is the way to go!! If your life is crazy they will EVEN come to you at work. If you dont know, NOW you do. Thank You JENNIFER JIJON YOU ARE AMAZING!!!! APPRECIATE IT ROY

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Had good texting before my initial visit to drive the truck, no pressure but offered to answer questions. Good initial meeting and walk around with descriptions of the features and great test drive. Good second visit with my wife and her questions, salesman was very helpful. Good negotiation and finalizing the process. Good introduction for all the new features and systems.

The entire process was quick, easy, and stress free from start to finish. The staff was professional, friendly, and very knowledgeable, making sure all my questions were answered without ever feeling rushed.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Overall top 10 hospitality customer service. I recommend this for anyone that?s looking for a vehicle. They have patience, understanding and very knowledgeable about vehicles.

Everybody was kind and professional. And know how to make you feel understood and helped since minute 1.

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Jeff has been my salesman since he joined the team like 1994. I have purchased several cars/trucks with him. He is super knowledgeable of all the products. Last car I purchased was a 2015 Ford Edge SEL she is all mine. Took her to Quick Lane for all oil changes ext., Have always been a big fan of McRee and Jeff - he rocks.

Dulce is very professional and made sure I left with the vehicle I wanted. Their best salesperson

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Great experience! Very responsive and professional. Great customer service, nice dealership and really good deals.