Used Ford Expedition for sale near Alexander, AR

I bought my first car here in 2020 and had no issues until it was totaled recently. Needing a new car, I immediately thought of this location. Garrett introduced himself and was friendly and quick to help. Though I can be indecisive, he wasn’t pushy and gave me his card when I decided not to purchase a car that day. When time was running out, I found a Jeep on the website, texted Garrett, and he responded right away. Despite a snowstorm in Little Rock, he had me test-driving the Jeep within an hour. I came alone, and Garrett even drove it to my home without me asking! Garrett is personable, knowledgeable, and honest. He made the process smooth and followed up after the purchase, keeping every promise he made.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I hate that I have forgotten two ladies' names that helped me. One was new and the other was leaving, but both were lovely. I emailed requesting information. Kendra Wilson emailed me back and referred me to Chris Morris whom I corresponded with in several emails. Upon arrival, I was warmly greeted, given hot chocolate, and treated kindly. Several people assisted me and answered all of my questions, they were patient and cordial. Quinton Andrus and a new employee(with a name that I wish I remembered) Showed me several SUVs and let me drive one. Noel Harthcock offered me a fair trade on my Jeep and was extremely helpful in finalizing the purchase of the Sorento. I got a great bargain. It was a great experience. I look forward to doing business with them in the future.

Great staff and large selection of new and used vehicles. Service Department is fast and friendly.

In searching for the perfect vehicle, Trace Collie was such a big help in finding the one. I love my Jeep Cherokee!!! Thanks Trace Collie for making buying a vehicle a easy process!

Purchased Our Bronco Raptor Here! Great Experience! Phi Was The Best! We Ordered It, Waited Patiently For It To Arrive, And They Followed Through On Every Agreement We Had!

I recently had the pleasure of working with Mr. Hong when purchasing a new car. He was not pushy or aggressive like some salespeople can be; instead, he listened attentively and worked hard to find the perfect vehicle for me. Throughout the entire process, Mr. Hong demonstrated exceptional customer service, going above and beyond to ensure that I was satisfied every step of the way. He was responsive to my inquiries, kept me informed of the progress, and made the entire transaction seamless and stress-free.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I inquired about having some work done on my car, and I could not be more impressed with Justin in the service department. He was courteous and extremely time efficient. I am not exaggerating when I say he is possibly the most pleasant service worker I have ever encountered. Well done!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

I had an amazing experience buying my much loved SUV with salesman David White. He understood what I was looking for and exceeded my expectations with what was available. From picking me up to start test driving from my home to the dealership, all was a smooth transaction and wonderful experience. I highly recommend him and this dealership. Everyone was super friendly.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Ronnie was fantastic. Honest, straightforward, good guy. John Hill was as cool as the other side of my pillow. Bought a truck and love it. Highly recommend seeing Ronnie!!!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Just had a great experience with the purchase of an excellent Ford 150 from David "The Car Man" Mitchell today. He was very helpful and super efficient with all that went into my complicated deal. I would highly recommend checking him out when you need quality vehicle.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Treated very well. The repairs were done in a timely manner. The service employee was very polite. Some of the employees were students and graduates of Mills university study high school

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I have purchased and serviced many vehicles through this location and have always been welcomed with a smile, and fantastic customer service! they always follow up with me after a visit, and they always make sure i leave with a smile on my face. I strongly recommend Crain Chevrolet.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I found a few vehicles online and when I contacted them, they got back to me ASAP. A few days later I came in and picked up my new car. I was in and out of the dealership under an hour. They had all of my paperwork ready and the car ready to go. Thanks for everything.

I went inside to get my oil changed. I really do appreciate Mr. Robert in the technician who changed my oil. The service was very good. I got in get out and that was the most important thing and they did advise me some things need to be changed from my vehicle and I told him I will take a look at it..

So kind and helpful! Took my car in for service and very happy with the results and time it took! Thank you Everett Ford! Would recommend this dealership to anyone who wants good quality care!

Jason was a true professional. He was very pleasant and knowledgeable! He was great to work with! I would definitely recommend working him for your next purchase. Thank you!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, Sean T., and the Sales Manager, Eric S., were friendly, open, and most importantly (in my opinion), honest with me about the whole process and never once made me feel like any sort of burden. They worked their magic for me and got me an absolute fantastic deal on the car that I desperately wanted. I have never had anyone, in any way, work so hard to accommodate my situation and make sure I received a deal that I could afford and that I was happy with. I cannot truly express my gratitude in words, try as I might. This is a one-in-a-million dealership, and it would be well worth your time to start here in your search for a vehicle!

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

Loved the vehicle. not so much the financing. I was told I had to purchase certain extras to receive a lower interest rate. After all was said and done I called the company actually financing my vehicle and they informed me that was not true at all. Called the person who did my loan at Crain ( I will not mention their name out of respect) and was told I could cancel but to keep my interest to wait 3 months. Again another line of bologna. Drove back to Crain ( 3rd 140 mile round trip) spoke to a very understanding Ms. Bradley in customer relations who helped rectify the situation. Will I do business with them again? More than likely because as I said almost everyone there was great to deal with and my daughter really likes the Tucson and the actual pricing was great--- without the additional warranties another 5100.00!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

I bought my first Kia Rondo from Crain Kia 18 years ago, never a problem. I called them, told them I wanted a Kia Seltos, red or the new Mars orange, they found it for me and called me. I went down tried it out and had them to do the paperwork. They washed and had it spotless. The whole staff was great. Nick was fantastic and the whole crew Rocked it! 'Made a new best friend' ha! Nick gave me his phone number and told me to call any time if I had any questions about anything, Nick showed me how to program the touch screen and showed me where everything I need to get home, ha! I love my car, it is fantastic, very sharp, and it met my great grandkids approval! THANKS TO EVERYONE AT CRAIN KIA, YOU ROCK!!!

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Crain Kia was amazing with my new car purchase. Dakota and Sonja have been amazing