Used Ford Expedition for sale near Cary, NC

Wonderful experience. Will definitely be back. Very much appreciated them for all there help. Great

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

We were able to shop for our vehicle from website and visit the dealership on the day we chose to pick it up and turn in our leased vehicle. In and out in an hour. No pushy sales or runaround. Chris, Brandon, Rick and the entire staff did an amazing job to keep us informed throughout the entire process. We truly felt like part of the family.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

The Service Dept Team as a whole is very knowledgeable, patient & professional, they take the time to explain the process & do the work on your vehicle in a timely manner. They communicate what needs to be done & what issues can wait to be done at a further date. Excellent Service- 5 Stars!!! Thank You Service Dept.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

No pressured sales and enjoyed working with them. Satisfied with the final cost and no hassles with pushing extended warranty. My first experience with Crossroads and very satisfied.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Our experience was the best! Ask for Hernan Vazquez! He was amazing. He went over and way beyond for us!!!! Thank you so much Hernan. And for checking on Jones today when you didn’t have to 😂❤️. Old school work ethic is nice!

Friendly efficient service with regular progress updates.

Returning customer. Great people. Love my Ford transit van with new wheels! Johanny was great to deal with. Skyler stayed late to help find the van. Will buy again soon! Recommend to all my friends.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Had excellent service Customer service was great

It was a great experience! The staff was very knowledgeable and polite. Looks like they work in sync with each other. Made the process go super smooth.

Roger was excellent at understanding my needs and very professional throughout the car buying experience. He answered all my questions and I left with the car I wanted.

Luis is a very good communicator which really helps! We have used them many times and haven?t had any problems. They also have convenient hours

Courteous, efficient service visit. I wanted to get my recall attended to however the advisor said it was a4 to 6 hour process. They did offer to pick the vehicle up and preform what was needed at a later date.

Very professional, friendly staff. It's always a great experience. I live about an hour away, passing Reed Lallier Chevrolet along the way. Due to a very unsatisfied experience there, John Hiester Chevrolet has not only my business but also my wife. Thank you John Hiester Chevrolet and staff. The best

Working with Amoura and the team was not only stress-free but it was FUN. Buying a car can be a nerve wracking and stressful experience and the employees at this location truly made it relaxing!

Kels was awesome and made buying a truck easy, and pain free. Would definitely recommend the crew and Kels at capital ford to anyone! Great group of people!

Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!