Used Ford Expedition for sale near Fairburn, GA

Nicolas, our service advisor, kept us up to date during the entire repair process and even sent us a video when the car was being inspected. He was great! We had to have new valve lifters and a new motor mount so the work on our car was pretty extensive. The work seems to have been done well, time will tell. Overall, we?re very happy with the Jim Ellis service department.

I worked with Brett and Daniel. They both were extremely helpful and informative. Although I did not end up purchasing a vehicle here, they were professional and genuinely wanted to help me find what was best for me. Highly recommend this dealership.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Great service Great response time Loaner car provided I would recommend this location Hours are good and convenient And their service consultants are very knowledgeable

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

I got a terrific car at a great price. The experience was phenomenal. Despite having a few issues, my salesman devonte Nash worked everything out and got me in a wonderful vehicle that was equipped exactly the way I wanted it. I can't say enough papers about my experience. True customer service is so rare today, But the entire staff at Jim Ellis exemplified excellence.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Alexander Pham was professional and transparent from start to finish. Trade in was smooth and priced fairly. I would definitely buy from this dealership again

We went to Allan Vilgil to look at the Ford Explorer for extra space and the Lincoln Corsair for its hybrid features. Our sales representative, Clyde listened to our needs for the vehicle and showed us a Lincoln Nautilus. This was not in our radar but it was the perfect balance of space, luxury features and it was a hybrid. After going home and doing our research we visited with Clyde a couple of days later and purchased the Black Label Nautilus. The purchasing/financing process went smoothly with Monty and we are now enjoying our new vehicle.

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I just had the best car purchase experience ever at Hardy Family Ford. Paul McGee made my purchase process easy and I would highly recommend working with Paul. Thank you for making a “could be” stressful day completely stress free!

After some accidental damage to my car during servicing, Lee Powell (Service Manager) went above and beyond to get my vehicle back in top condition. Super grateful for his professionalism in the process. Will definitely pass this experience on to anyone willing to listen.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

here at Gravity you are in good hands. rest assured you will drive home with your new vehicle . adam in sales is who you should look for indeed

I have now worked with Bryan, Tim Burton, and Drew and they have all been amazing!!!! They were very knowledgeable and helped my find the vehicles that i wanted and made the buying process an easy and smooth process. If you need a "new to you" car go see any of the three of them and they will help you out!!!!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

We liked everything, the staff was very polite and helpful, and even though our English wasn't very good, they helped us buy a car.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

We did all of our communication over the phone and text and the sale representatives were very punctual and helpful in the purchase of our car. We were even able to fill out all of the paperwork online so when it came time to go in and pick the car up everything was ready and seamless. Overall throughly enjoyed our experience at ALM.

A few weeks ago my son and I bought a 2016 Hyundai Sonata at CarMax of Southlake on Mt. Zion Road in Stockbridge GA. Our sales agent was an older gentleman named Jim Lowe. What a nice guy. Low key. Not pushy. So very patient. He was very knowledgeable about the various cars my son wanted to look at and understood what features he needed on the car. He never rushed us to get on to the next customer and was always willing to answer all our questions. (And he even knew the answers and didn’t have to go ask someone.) These are attributes that you don’t always find with used car salesmen. But Jim was different. CarMax is different. Such a large selection of cars that we found and with low or mid or high mileage. The financial process was painless as well. We went outside to go get his car and found it all washed and cleaned inside. It even had a full tank of gas and a HUGE yellow bow across the hood. Such a nice way to send off the customer. I highly recommend CarMax for your next car buying experience. Also, ask for Jim.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I had a great experience with the dealership. Great communication and service. Lee and Kevin took good care of me and would recommend them 100%.