Used Ford Expedition for sale near Franklin Park, IL

Service department is great. Knowledgeable and do what they can to take care of their customers.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

Second time buying a car here. They are very easy to work with and they have a nice service department as well

Fantastic service! Polite knowledgeable individuals who get you in and out of the Quick Lane shop as soon as possible!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

I've known the service manger, Marc Kubil, for almost 20 years. I can't think of anyone more capable and trustworthy. He goes above and beyond to make sure you are competently satisfied. Robert Fellows is also outstanding, as is Jamir Garcia. At Volvo Oak Park, I'm treated like family, and have received consistently great service.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

I recently purchased a car from this dealership and the entire experience was outstanding from start to finish. The buying process was incredibly smooth, and everything was explained to me clearly at every step. I really appreciated how patient and professional the team was, making sure I understood all the details without ever feeling rushed or pressured. What truly stood out was the excellent level of customer service. From the moment I made my initial inquiry until the day I drove the car away, the staff were friendly, helpful, and very attentive. They took the time to answer all my questions and made sure I felt comfortable and confident with my purchase. The car was very fairly priced compared to others I had seen, and it has been running perfectly since the day I got it. Overall, I’m extremely happy with my purchase and grateful for such a positive buying experience. I would definitely recommend this dealership to anyone looking for a reliable car and great customer service.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

3RD CAR PURCHASE!! This is the 3rd vehicle we purchase at this dealership. The cars are amazing and the prices are great!!! The service is amazing. They work side by side with finance company making everything run so smooth and easy. The staff is always super friendly. The inventory does not disappoint. So many great options to choose from. Recommend 110%!!! Would not buy a car anywhere else!!! Thanks CAC!

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Great sales experience and responsiveness by the sales team. They communicated throughout the entire process.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Daniel and Jovita are great at their job. Attentive and kind. They know their stuff.

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

They were very professional and nice they answered answered my questions today very good I like them.

This is the 3rd expedition I have owned and I love it. I am never disappointed with the expedition. Very reliable, dependable vehicles. Comfort and Class all the way.

We had a great experience working with Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Had a wonderful experience here. Mo was wonderful. He knew exactly what I needed to get based on my needs and now I’m driving comfortably and in style.

I absolutely love this vehicle! Exactly what I wanted my family to have for our road/camp trips! Edin really did a great job with this one fo sho! Keep it up!

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!