Used Ford Expedition for sale near Greenbrier, AR

I went in for a service on 2015 F150. I was greeted by friendly staff at checked in. After the technician looked over my vehicle, a service advisor recommended new brake pads at the next oil change and showed me the existing brakes. The work was completed quickly and efficiently. I was given a report on the current condition of my vehicle and a reasonably priced invoice. Customer service exceeded my expectations.

Could not ask for a better experience in buying a car!!! Was impressed with knowledge of the sales staff and how smooth the purchase process was!! They listened to what I wanted and answered all my questions. Great dealership and great people......my next Ford will be a Smith Ford!!!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

The salesman was very helpful and listened to my needs had a good experience. Would contact them again

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

This dealership was a breath of fresh air ! We were given space to look and think ! They were the easiest dealership to deal with we have encountered in years ! Mr Jason was fantastic , efficient and honest . I would recommend this dealership and salesperson to anyone ! Their selection is top notch with a great selection of quality vehicles that have not been abused ! We will be return customers !

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Josh, the salesman was very helpful in buying this vehicle. He was very friendly and informative.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

From start to finish, my experience with Crain Ford of Jacksonville was nothing short of outstanding. The staff was knowledgeable, professional, and genuinely committed to helping me find the right vehicle-without any pressure. They took the time to understand what I was looking for, and answered all my questions with patience’s, and this made the entire process smooth and stress free. What stood out the most was the attention to detail and personal touch. I felt valued and respected throughout the process. I highly recommend Crain Ford of Jacksonville!

Lindsey and Hope were fantastic in getting my into my new vehicle. I love everything about it! They've reached out twice to make sure I've been able to acclimate to Bronco just fine. These people are wonderful! Thank you! Their sales manager was also very nice! Thank you Rob!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

We were treated very well?no pressure sales pitch. Will simply listened to the features I deemed important on a new truck and found what I wanted.

Kenneth got my grandmother into a new car recently. The service was outstanding! Easy to talk to, straight to the point, and engaging! Thanks for everything you do!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Tommy got me in the car I wanted fast friendly service great guy very friendly I just love his work he explains everything step by step great guy I will recommend him and this dealership to anyone awesome dealership to shop from if you looking for a nice vehicle please go to Crain in Jacksonville and ask for Tommy I promise you want regret it!!!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I highly recommend this business. I had a great experience, and Jason was so helpful and answered all my questions. I love my new vehicle.

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Great people, great vehicles and great service. Most definitely would buy there again any time

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Great place to buy a vehicle! Really easy to work with and informative! I had a good experience.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

This was the best experience I have ever had with a dealership, the process was super easy and Nathan was very knowledgeable and available at all times for my questions. I would recommend this dealer to everyone!

There is not one thing I can think of that this car needs, but doesn't have. From the power, heated seats and steering wheels, to 36 degree camera system, it is really something to behold.

Another great experience with Smith Ford of Conway. I have purchased a number of vehicles from this dealer and have always been completely satisfied with the experience. Especially their sales manager, Chris.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

My wife and I have bought two vehicles here over the last few years, one under the prior owner and one under this ownership. Both times the salesmen were professional, knowledgeable, and importantly never tried to pressure us. My last purchase, which was in June of '23, that of a used '18 F150, was possibly the least stressful purchase I have ever made. I drove the truck one day and wanted to think about it. I received a call a day or so later from them and made an offer. An hour later they called accepting the offer, and when I showed up, it took all of 20 minutes to do the paperwork and drive off in a beautiful pickup that I have enjoyed immensely. James Kyzer and Steve Pruitt in particular are great salesmen. In addition, they have done the maintenance on our Ford and Lincoln branded vehicles. We've never had a complaint with them. They are polite; work with you for the time that is best for you; and do not try to upsell you. We have no problem recommending them to anyone.

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use