Used Ford Expedition for sale near Highland, MI

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

By far, this was the best experience buying a pre-owned car. Josh Lattie, Jere Law and Stephen Elzein all treated me with respect, courtesy and fairness. I highly recommend Varsity Lincoln.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Jenny is awesome. Have been leasing for years and have been very satisfied. Jenny made purchasing very easy and stress free. Very happy with the car.

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

Employees were welcoming, kind, and the environment was pleasant. Jackie was amazing and helped me to find a vehicle pretty quick and provided me with an abundance of resources. Customer service was phenomenal, I love the car that was chosen for and I?m going to continue being a customer. Thank you Jackie and Ford Conpany for making this a wonderful experience.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

Dan my sale guy for 6 years We love him Very good dealership good store

The bomb the best better than the rest bought a couple amazing cars here have always taken care of me

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

I had the privilege to meet and be assisted by Keith English who truly went above and beyond (at all hours, always ending with a “my pleasure”) what most other sales people do. He did locate the vehicle for me based on a previous inquiry. He never forgot me and when this car was available, he sent me a text message and I was able to test drive it that same day. He was excellent at communicating with me at real time speed. I felt like a very respected client and although he assisted me with a used vehicle purchase, he had so much patience and courtesy the entire step of the way. I would recommend using him for new car sales to anyone and Jack Demmer Ford. Thank you, Keith!

I?m always happy with the service at Honda of grand Blanc. They?re ready when I arrive, they estimate the time the work will take, and the service is always trustworthy. And Josh is great to work with every single time.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Excellent salesmanship fast delivery Will buy from this dealership again. Finance department was friendly and fast to get me on my way without all the xx. Thanks again Lafontain ford. You ROCK.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Dropped my truck off around noon for a replacement windshield and door latch recall they called around 3pm all repairs finished wow fast also took time to show me a future purchase not ready to buy yet but took the time with me anyway

From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.