Used Ford Expedition for sale near Highland, MI

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Car driver seat was serviced. Service Advisor was friendly and knowlegeable. I intend on using this dealership for vehicle maintenance and service because of this 1st visit (ordered the works) and the second visit (warranty repair of faulty stitching on drivers seat).

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Bought my new ride from the boys over here at Caruzin Motors. They had a great selection and fantastic staff. Definitely worth a visit if your looking for a new vehicle.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

My sales person, Damon Peele, was awesome to wirk with. It took a couple weeks but he came through with the vehicle I purchased. Great work, Damon!!!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Grace was very nice to work with. She helped us find a car that fit our needs and helped coordinate with a different branch so we could get the vehicle we desired.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Many thanks to Martin Scheill, our service advisor. Martin and the staff at Hines Park went out of their way to help us get our Ford Escape repaired on short notice. Repairs were made in a timely manner to allow us to make our 1,200 mile drive home without interruption. I would highly recommend the Hines Park Service Department in Milford, Mi.

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

In & out in record time. Great customer service. We have 3 hondas and will continue to be loyal to Honda. I can't remember the gentleman that checked me in but he was great.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

I had a great experience with Brian and Moe. I had enough time with the vehicle I wanted to purchase, they answered my questions and explained characteristics of the vehicle that I needed to know but did not realize to ask. Everyone was friendly and attentive.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.