Used Ford Expedition for sale near Kannapolis, NC

I came in today to see what was happening with my car and Mariana (my service advisor) was so welcoming, friendly and took care of me and my child while waiting on the status of my vehicle. Mariana also set up a driver to take us home (we don't stay close) and was very efficient. I forgot the name of the driver that took us home but he was friendly as well and held a nice conversation. Top tier customer service all around!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Went to get a recall looked at on nissan Nigel in the service department was very helpful and informative and gave me more insight on my car loved the customer service also left with a clean car looked brand need going to have to see them again soon

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

Was in the market for a vehicle, something sporty and great on gas. I walked into City Chevrolet, I thought I was at the wrong dealership but realized I was exactly where I needed to be!! Tank did an absolute amazing job with selling me my Trax. Everyone was amazing. Tank even brought my car to me

Kayla's service and kindness were excellent. The facilities and wait time were acceptable. The prices for parts and labor were also reasonable. Overall, everything was great. I definitely recommend Kayla's customer service.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

My wife and I drove almost 200 miles to purchase a vehicle from this wonderful dealership. Highly recommend them, we have purchased a lot vehicles and this was a great experience. Will definitely buy from Garrett and Town and Country again.

Forrest sold me my car and made it a great process, and eric keeps it running, great place to go!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Richie was a great help in helping me find the car I was looking for

I did a nationwide search for a Porsche Macan, and the one at AutoNation Charlotte was the best fit for me. I worked with Hannah and she was truly wonderful. She was quick to respond to any request that I had, even sending me a video walkaround of the car highlighting options that were not included in the listing. The rest of the interaction with the dealership was positive. They secured the financing of the vehicle at a competitive rate, better than my personal bank. They also arranged the 2K mile delivery, and other than a week long delay by the transport company, the car arrived exactly as described. I would not hesitate to purchase from AutoNation Charlotte, and be sure to ask for Hannah!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Excellent customer service and super fast at servicing my Yukon. I expected to wait for a few hours but was surprised it only took 45 mins.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.

So far every contact been pleasant and staff been very helpful. Will do business with them soon and will continue to do business with them.

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

I take my 2012 Altima in for regular maintenance & needed repairs and they always take care of me with professionalism & friendly.

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

Ask for Tony. Polite and courteous through out the buying process. Lots to choose from. No pressure sales.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I have been dealing with Journey Auto Sales since 2011 and Scott and his team have always been very helpful and accommodating. I've always had a great experience and today was no different. Ryan Geelen was not only very kind and very professional, he worked quickly. From the time I arrived to the time my purchase was completed, barely an hour had passed. He explained everything thoroughly and it was a real pleasure working with him today. In short, if you need a car, go to Journey Auto Sales on Albemarle Rd! The best place in Charlotte to buy a car!

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.