Used Ford Expedition for sale near Spring Lake, NC

Outstanding service, pleasant waiting area. This dealership knows my vehicle and respects its condition. I purchased this truck in 2019, now has 12,000 miles. It is pristine and the dealership treats it that way.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I recently purchased a vehicle from John Hiester CDJR of Sanford, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted with genuine warmth and professionalism. The staff was incredibly knowledgeable, transparent, and never pushy—something that's hard to come by these days. My sales rep, Tajh, went above and beyond to find the perfect car for my needs and budget. They answered all my questions with patience and made the process smooth from start to finish. The financing team also made everything straightforward and stress-free. Highly recommend Tajh and team at John Hiester CDJR of Sanford to anyone in the market for a vehicle. This is how car buying should be!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Courteous, efficient service visit. I wanted to get my recall attended to however the advisor said it was a4 to 6 hour process. They did offer to pick the vehicle up and preform what was needed at a later date.

Julie is always pleasant and very attentive to customers needs. The level of customer service she provides is AMAZING! She makes servicing a Lincoln easy.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Mr. Kevin Boykin was very attentive to our needs, he is an excellent sales person and it dodge not take all day,if you are in need of vehicle please go to Liberty Ford and see Mr. BOYKIN

It was time to get my oil changed, tires rotated, and annual inspection. Also, a light came on that it was time for a new oil change.

Fair pricing for installation of aftermarket front end level kit Service writer explained the procedure and broke down the charges. The price was comparable with original quote.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Very professional, friendly staff. It's always a great experience. I live about an hour away, passing Reed Lallier Chevrolet along the way. Due to a very unsatisfied experience there, John Hiester Chevrolet has not only my business but also my wife. Thank you John Hiester Chevrolet and staff. The best

Corey did great work! Excellent customer service. Will do business with him again and will bring my family too!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Easy to work with and very nice people. Had a couple of questions/minor problems with the car I bought but was resolved each time in a quick and satisfactory manner. Would not hesitate to buy again from them. The problems were caused by my being a senior citizen and not knowledgeable about how I caused them. Not up to date on modern vehicles and their capabilities. Kudo's.

Mr Mark is an outstanding and professional customer service agent at Lafayette Ford Dealer. He really helped us a lot to find and get our great deal

Today I purchased a beautiful 2014 Toyota Highlander Limited (Burgundy exterior and Almond interior). I called the dealership last week and spoke to the salesman named Will. Will answered all my questions and sent me videos and pictures of the car addressing all my concerns. He was a great help and very pleasant to work with. After driving the car home for over 200 miles, the ride was very smooth and nice. Everyone in the office were also very nice and helpful. I will definitely come to JT Auto Group when I need another car.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Went to the service department reference questions about my oil and the start button on my vehicle. My received great customer service from Key and Marlon. Marlon even showed me the level of oil and how to determine certain features and topped off my windshield fluid. They both insured all my questions were answered and Key followed up prior to me leaving. Great service!!!!!

Jarod the General Manager always goes above and beyond to get the deal done. Alex, my new Salesman, Bill B retired, was great. Alex knows the product. Approaches the buying process on the customers terms. I wouldn't deal anywhere else

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I had the best experience at Lafayette, Ford of Fayetteville, North Carolina. Ms. Olivia and her sales team made my purchase go as smooth as possible . A few weeks Prior to my purchases , I had spoken with Ms Olivia about what kinda truck I wanted and the price range I wanted it at and she made it happen. Olivia is a very hard worker and she puts her Customers first and she made my experience there a good one. Thank you again Olivia for your hard work and dedication to making sure I bought the that “I” wanted .

I really wanted to share one of the most courtesies vehicle purchasing experiences i every had. A young sales lady named Deisy assisted me in choosing a wonderful F-150. She was with me throught the entire process. Her kindness didn't stop there. She also provide me with courtesy calls and text mesages to keep me informed of any changes and to answer all my questions and concerns. Thank you Deisy for your excellent help.

My name is Michael Jerkins, and I am writing this review because I was treated with respect. My service Nathan Pace and Melissa Coats really took care of me during the New Year Eve and Day.Car was in the shop, but they made sure I could get something to drive to spend it with my mom,this is great customer service, also Darreane Highsmith (Customer Advocate) was very helpful for me also.

I was pretty upside down in my Charger. I have been wanting a Mustang for a while and finally decided to get one. I went and saw Chip there and explained everything to him about being upside down and not knowing if I could trade out of it yet and we sat down found the right one and went to work on it. With the help of the manager who is also the GM Jared we were able to get the deal done and I drove out with a brand new 2025 Mustang. My payments including gap and a service contract in hand were right where I was wanting to be. Great people. If you?re looking for a new ford go to Crossroads Ford in Sanford talk to Chip and hopefully you?ll also be working g with Jared and they?ll do everything they can to get you into what you want.

Very professional staff -- very courteous -- extremely knowledgeable. I purchase all my vehicles from John Hiester in Lillington, NC.

This is the 2nd vehicle that I?ve bought from Bill. Every time I ask him to find what I?m looking for, he delivers!!! He has made a customer for life.