Used Ford Expedition for sale near Spring Ridge, MD

The staff were knowledgeable and courteous. Our sales rep was very nice and helped us every step of the way.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

If you really want to buy a car,truck, suv or etc Louie is your man. Our family and extended family all continue to come back to Louie. He is very honest and looks out for you as the buyer. Customer service is his #1 priority. He is busy so be patient as it’s totally worth it.

Exceptional Service and Reliability! I recently had the pleasure of working with VIP Member Encore Auto LLC in Hagerstown, MD, and I can honestly say it was the best car buying experience I’ve ever had. From the moment I walked into their showroom, the team treated me like a true VIP – no high-pressure sales tactics, just genuine enthusiasm and expertise. I was in the market for a certified pre-owned SUV, and their inventory was impressive: clean, well-maintained vehicles with transparent histories and competitive pricing. My salesperson, Alex, took the time to understand my needs and budget, walking me through options without any fluff. We settled on a 2022 Toyota RAV4 that was in pristine condition, and the entire process – from test drive to paperwork – took less than two hours. What really set them apart was the post-sale support. They threw in a complimentary detailing service and a 30-day warranty extension, which gave me total peace of mind. A week later, when I had a minor question about the infotainment system, they had me in and out in 15 minutes, no appointment needed. If you’re in Hagerstown or the surrounding area and need a vehicle, skip the big chains and head straight to VIP Member Encore Auto. Professional, honest, and customer-focused – they earned every one of these five stars. Highly recommend!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I had a great experience with Quentin. Quentin made sure that i was not going home without a deal. Quentin you are the best who ever did. CODOS TO BIG QUE Thanks i greatly appreciate you , I ll be sending referrals

Devin Mills! Professional Honest listens to requests. Easy to work with. Understanding. Not too pushy!!!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Was looking for a pre-owned Wrangler and Jamin was able to help me get one in that matched up perfectly. Highly recommend Fitzgerald of Hagerstown. Jamin and the manager Mike were fantastic. A+++

Mo was great she helped me and explained everything. She is great thanks mo I love my new car!

I had a pleasant car buying experience with Renn Kirby Mitsubishi. The sales and finance representatives made the transaction seamless.

Kyle facilitated a seamless and enjoyable experience purchasing my new Mercedes, providing comprehensive information on available options to ensure I selected the ideal vehicle for my needs. The transaction was characterized by a relaxed and informative atmosphere. I highly endorse Mercedes Benz Of Hagerstown and Kyle for future vehicle acquisitions.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Devin MILLS was great! Very knowledgeable! We will see you soon. Thanks you He is great

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Highly recommended. Justin, Charlie, and Rajni were professional, knowledgeable, and helpful. This was a great experience!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

It was the best experience I've ever had purchasing a vehicle from a Ford Dealer. Salesperson was friendly, and knowledgeable. Beat anyother Ford Dealer hands down.

I was referred to Mike Zeller from a previous customer of his and he did not disappoint! His friendly nature, his laid back approach and his sense of humor made the whole experience 100% worth it. I wasn’t planning on buying same day, but Mike made it so easy that it was silly to not just proceed. Pricing, explanation of process and demonstration of car and its features was so relaxing and great. Why can’t all dealers be like this! Sheehy Ford of Gaithersburg is very very lucky to have him. And now, I have a trusted friend in the car business. Thanks Mike Zeller and thank you Sheehy!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

I've been doing research over the last couple of months for a new Santa Cruz. I have contacted several dealerships in Maryland to discuss various options and incentives. My experience has spanned from great to outright dishonesty. I without reservation recommend Dain Hightower at Massey Hyundai as a sales consultant to work with. Dain has been respectful, honest and helpful. No surprise that Dain has received many awards. Double thumbs up!