Used Ford Expedition SUVs for sale near Innsbrook, VA

Brandon stern was great! Handled my issue and got me in a beautiful car

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Great customer service, they did a good job fixing my car. They had to call in an engineer to hook my car up to the computer. They did several test drive and everything worked out.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

I was satisfied with the experience, even though l spent along time with the financial person. I think this process could have shorten, as I told him l didn't want a service he went on to explain it anyway.

Great experience with Auto Empire. Transaction was smooth as silk. Their fees were half another used car dealer. Hunter was very helpful and ever talked me through the whole process. My daughter needed a decent used car for college and Hunter talked to me about everything they had in my price range. Great deal on a solid used car! Will be back in a couple years when my son goes off to college.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Excellent place to do business! All around helpful and worked with me on some changes and upgrades I wanted. It was worth the drive from Colonial Heights (about 35 miles away). I'm glad I made the trip and I LOVE my new CX 5!! Paige, Matt, Mike, Freddie, Mel and all the others who were involved with my car, Thank You!!

I could not recommend five star cars and truck sales more. They enabled me to purchase my dream vehicle of all times 2010 jeep wrangler unlimited. The staff and sales people are absolutely incredible very upfront direct into the point they went above and beyond to help me get into this vehicle!

This is the 3rd expedition I have owned and I love it. I am never disappointed with the expedition. Very reliable, dependable vehicles. Comfort and Class all the way.

Dennis was a great help and very polite!!! I would recommend everyone to come and shop at commonwealth motors. Two thumbs up. Ask to speak to Dennis, he will get you right.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Purchased 2025 F150 XLT yesterday and very happy about the service from Sales Consultant Rita Eggeraat and Sales Manager Megan Stalls.

Mr Nichols was very good and professional will recommend him to others. He walk us thru the entire process . Also the process for financing were very good

Everyone was very friendly and helpful. The wait was within a reasonable time. I will definitely keep coming ti crossroads ford for all my car needs.

Very pleased with the service provide from The service representative, shuttle driver, & rental accommodations. I would highly recommend & look forward to working with them in the future.

Always great customer service. Prompt and friendly. Jordan and Jenny. Mike the service manager us always a pleasure to work with. Very knowledgeable and willing to help.

The salesman Josh was most helpful and showed us everything they had. I thought their prices were reasonable and they had some very low mileage 2019s. We later decided we needed to change what we were looking for from extended cabs to crew cabs so we did not end up buying from Whitten but were impressed with their salesman who was laid back, very informative and not high pressure.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I purchased my 2016 Impala from Parks Chevrolet and received excellent service from Jaquae' Baptiste. She provided me all that I needed in a very efficient manner. She also blessed me with her conversation and welcoming demeanor. I hope she gets a chance to read this and know how grateful I am to have shared the experience with her! 5 star service for sure!!!