Used Ford Expedition SUVs for sale near Monroe, NC

Went to get a recall looked at on nissan Nigel in the service department was very helpful and informative and gave me more insight on my car loved the customer service also left with a clean car looked brand need going to have to see them again soon

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

I had a great experience with Ian. He helped me find the right vehicle that fit my needs. I would definitely recommend anyone that is looking for a car.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Ray and the team were great to work with. Not overly pushy and very accommodating to my questions! They worked with me and we have a good deal.

Good experience. Would recommend to a friend. The sales process took 3 hours which is still to long. But I have spent more time in others.

Garrett was my sales Rep and I sure appreciated him. Everything and Everyone was low key and relaxed. No sales pressure. Found my truck, it was already solid deal and a couple easy back and forth and we had a deal. Wife will be in the market for a vehicle and Garrett will be my first stop.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

We would like to take the opportunity to recognize and thank Anthony for his support in purchasing our newest Honda!! Anthony was knowledgeable, experienced, and helped us reach the best deal. I give Anthony 5 Stars as the Sales Manager was not very helpful which led to wasted time and aggrevation.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

We came to EchoPark automotive not thinking we would leave with a car. thanks to Moe for all the help was patience with us and truly just being patient and answering all our questions

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Great experience selling my truck here. Jamel & Cam made it easy for me and gave me an amazing deal!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

The dealership was very accommodating. We came in close to closing time and had no issue test driving the vehicle we were interested in. Wonderful experience!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Police car what about a hundred fifty thousand 7 miles on it no I have 335 thousand miles on it it runs like a top never quits on me even if I run out of gas I guess a little extra Waze for completely quit better than relationship ive ever had with people LOL

So far every contact been pleasant and staff been very helpful. Will do business with them soon and will continue to do business with them.

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

Nice customer service. Zeke was very helpful. Allowed for time to look around lot without interference, but there to answer questions. Patient. Would reccommend. Pulled up Car Facts.

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.

I take my 2012 Altima in for regular maintenance & needed repairs and they always take care of me with professionalism & friendly.

John and Matt have been great to work with .. Everyone was super friendly and helpful!

Very accessible and open. Although the car I originally was interested in was ultimately not sellable, staff was open and forthright. Thanks for the straightforward approach!

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Very responsive and communicative. Able to negotiate an acceptable price package. delivered as promised. brought car to me. excellent service and great experience

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I purchased a pre-owned Ford F150 from Capital Ford of Charlotte NC in Dec 2024, Criag Smith was my salesperson, he was very cordial and professional. Purchasing an expensive vehicle online can be a frustrating experience, only seeing pictures of the vehicle but not actually being there means you really have to trust your salesperson. Craig sent all the pictures of the vehicle I asked for and he kept me updated on the purchasing process. We also had a live Skype video where he demonstrated all the features and verified that everything I was concerned about, worked perfectly. The vehicle was shipped to me in a completely enclosed box trailer, so it arrived clean and free from any damage. Everything Craig said about the vehicle was correct, he said it was a beautiful truck, and he was right. Although Craig did a great job in presenting the vehicle, I gave them 4 stars due to a financing misunderstanding.