Used Ford Expedition for sale near Richardson, TX

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Our service guy did a great job explaining the repairs on our truck and helped us understand the cost and what all was involved. He was very friendly.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Aaron’s assistance in the process was great and we liked the car we purchased. I did not give all 5 stars because EchoPark pushes an obligatory $699 protection plan that should be optional.

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change. Otherwise, this is THE ONLY DEALERSHIP in the entire DFW metroplex that can actually fix a vehicle. I'm assuming that's why they are so busy. Overall, I got the vehicle back and repaired properly this time, so we are making tremendous progress.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

For some reason Mark's name is not on the list where it says, "Choose their name," but Mark was so helpful, patient, explained the process clearly and was very professional. I highly recommend him and would work with him and his team again. I would hope for a promotion for him Hyundai. :)

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Great Experience! Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer!

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

Want to thank Moe at park cities VW for doing all possible in making it happen to get me and daughter into a vehicle.We really recommend to go and check out claycooley at parcities VW.for your next vehicle

Excellent service. Always have nice service deals. Very reasonable price. Technicians are very helpful and knowledgeable

Erik, was my sales consultant. They worked with me and got the price I wanted, helping me out. I traveled from over 140 miles one way to purchase vehicle. I would travel again to do it!!!! Also I don't want to forget Derek a director at Clay C. it was late when I arrived they where still glad to see me. Worked with me past business hours. These Guys were 👍 great to me..

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Sales rep was professional, knowledgeable, and attentive to what I needed on a Ford truck. Great people to work with at Prosper Ford.

My transaction was quick. The negotiated price was excellent. Customer service was excellent. Agent was excellent. I love my car. Parkplace Volvo in Dallas did a great job. Anthony Cervantes was a great agent

We are so impressed on how we were treated and the amount of kindness that exists at Grubbs Volvo. We are usually BMW & Mercedes drivers and have been with a neighboring dealership for over 12 years. We didn't believe that we could ever make the switch, so glad we did. Its been. 6 months since our purchase and we are still in contact with our Sales Rep, we have also had a chance to visit with Service and we are still over the top impressed. Thank you Grubbs for making us part of your family. I have sent multiple messages to throughout my office about visiting your store for their next purchase. I want my staff to get the same experience we have had the privilege of receiving.

salelady was very nice and answer all my questions . she helped me with getting a great car .