Used Ford Expedition for sale near Troy, MI

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

My experience with James Quinn was A+. He was courteous, professional and made the process relaxing. Upon entering Stanford, everyone I encountered was inviting and polite. I am definitely going back there for my next car.

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

I was able to pick out a vehicle in a timely matter. There were plenty of options, and I?m really happy with my decision !

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

We only go to Serra because of Bernard. He is the best! We will continue doing business with Bernard and Serra

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

When I'm ready to buy, I look forward to working with them. God Bless ⛪

Currently own a black 2013 expedition XL 4WD. It's a solid, reliable SUV on a truck frame but with very smooth ride quality. Tons of cargo space, I fit a 7 foot couch in XL, which is the smaller version. Powerful V8 runs good and sounds like a diesel. Only downsides it's not great on gas mileage compared to newer cars and interior and exterior starts wearing out in typical Ford fashion

Great place for service and sales ?. State of the art,very well organized business.