Excellent Customer Service
March 23, 2018
Excellent customer service. We purchased a 2008 Audi A6 for my college daughter. Nice ride. The unfortunate thing is when we went to drive it home and put gas in it, it would not start. This is when normally things would go south. But not with this dealer. Eyad said bring it back in and I will fix it. He not only fixed the problem but checked for other issues and fixed those as well. The issue is one that I read is an issue with older Audi cars: gas cam shaft. He replaced that, the battery, and did an oil change which means we will not have to do another oil change for another 10,000 miles. Oh, did I mention how Ahmed, on a Sunday when they were closed, came so that my daughter could see the car before she had to head back to school? They were patient with us through the process of securing the funding with our bank since we saw the car after banking hours. And although I picked up the car when Eyad was not there, he texted me to give me tips on maintenance afterwards. My husband has already decided that our next car will definitely come from them. I had read their reviews and new they were rated high but now I see why! Need a quality used import? Go see Eyad and Ahmed at Speed Motors!!