Used 2024 Ford Expedition Max for sale near Buckner, MO

The sales experience overall was good. There were some bumps and hurdles which is what has it ranked at 4/5 Stars. My husband is who made the purchase. LT was my original salesman. He is awesome! I told him everything my husband was looking for, and to make sure Wood Nissan could possibly help with his trade situation, He assured me we were looking at the right vehicle and we just needed to come in. When we came in to get the appraisal and do the test drive, LT wasn't in, so we did everything with Steve. Who was very patient with my husband, and was very knowledgeable about the Rogue. So then everything began with the application. The terms originally, were very doable and favorable. Due to my husband being an independent contractor, is where the issues fell. JT was sales manager, I believe and I appreciate how straight forward he was. He did help us out by giving us more for his trade in. The issue was the bank we got the approval from having us send documents constantly, the same stuff over and over. Mario did put our mind at ease by staying on the bank to get the loan funded. But the fact the bank turned around and shortened the loan making the monthly payments higher was where the bad part of the finance experience came in. But my husband loves his new car and is glad he was able to trade his old car in instead of having a repo! So thank you guys for helping us!

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.

Just recently purchased a Nissan Kicks at the Independence CarMax, we had previously purchased a Nissan Sentra {about 2 weeks prior) but we found it eventually getting into the vehicle difficult for the age as I am getting older (seventies in my case) the Kicks we have now is a wonderful vehicle. Rick Gross was our salesperson. He did a wonderful job explaining every aspect of our purchase. Matthew and Sharon handle the financial side of our purchase and also was clear on 30-day refund policy and purchase of our Kicks. I would highly recommend this CarMax in Independence; they took time to give us peace of mind on our new Nissan Kicks.

Took my 2021 F150 and meet with Derby in the service on 2-6-24. For an oil change tire rotation. I told Derby about a battery issue with my truck. Derby checked my extended warranty and other coverage to see covered the battery replacement. Derby went beyond customer service and had great professional service

Bought a new truck from Nate. Great to work with simple and easy. Will definitely trade with them again. Thanks again, Cary Tietjen

The fact that y'all come out to my house to perform the service at no additional cost is phenomenal. The young man who performed the service was very courteous.

Received an oil change done and received what up coming maintenance costs on my 2017. Taylor handled my request in a timely manner.

Went through the Quick Lane and had my oil changed. I didn't have an appointment but they still serviced my car. The guy at the desk was very courteous and showed me where I could sit and wait. I was in and out in just under an hour.