Used Ford Expedition Max for sale near Coto de Caza, CA

Good overall experience. As always, the dealership tried to slip in extra fees. This does not make this dealership any worse than others, but I won't give 5 stars when this happens. In our case, the sticker price was not what we saw when we sat down to negotiate. There was a $1,300 charge added for a security feature the dealership had installed. I had that removed: sticker price on a used car should be everything that the car is. I did not choose a $1300 option. The dealership worked with us and was friendly, except for the finance guy. It was late at night and he got a little snippy.

Luis Aguirre was amazing with customer service! He made everything very easy and understandable. I would recommend him highly .

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Everyone was cool and friendly, they managed to get us the best deal we could get. I really appreciate Andres for trying his hardest to help us out close the deal.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

My husband and I unexpectedly bought our new VW Atlas the day we went for an oil change on our Mazda CX9. Steve was very friendly, helpful and without pressuring us. Armando was also very helpful, leaving us with a sense of great customer service.

Awesome experience. Bobby made the purchasing a car experience enjoyable for once. Got me in and out faster then expected. Would diffently recommend family operated fritts to anyone looking for a car.

Luis Gutierrez and Jesse Martinez took good care of us got the car we wanted so happy with our purchase

Christopher is a great salesman and helped us get into the vehicle we wanted. Was very patient explaining details about the car since this is our first electric vehicle

The response time was really fast, I had received an email back within an hour. I was actually surprised how quick they had contacted me about my inquiry and I would recommend them to a friend

Traded an F-350 Tremor. While the truck could not be beat we needed a softer ride as our needs changed. The ride is outstanding and the handling is superb. The interior space is such a welcome asset. Thanks to Ford for a great product.

Luis was excellent. He knows a lot about cars and does not pressure you to buy. This is the second car I buy from him. Ask for him if you visit the dealer.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

The team made the purchasing process as quick and easy as possible. They were very friendly and accommodating We will definitely buy our next car from them.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

Tustin Buick gmc went above and beyond my expectations. Super friendly and helpful staff. They were able to answer all my questions and concerns. I would definitely recomend buying a vehicle from this dealership. Thanks again Tustin Buick gmc for all of your help.

My truck was service and clean in the time promised. The service advisor are allows courtesy and helpful. The dealership and waiting area is clean and easy to assets

Hello GMC Team, On February 28, 2026, I posted a review regarding my experience at Tustin GMC, specifically concerning the inclusion of add-ons during the purchase process. In my review, I shared that I felt pressured when I was informed that a protection package valued at $4,200 had to be included in order to move forward with the deal. Today, March 1, 2026, I received a call from Tustin GMC management apologizing for the miscommunication. They explained that it was not their intent to pressure me, and that the final price presented actually included an extended warranty rather than a mandatory protection package. I appreciate the clarification and the outreach from management. I accept their apology and want to acknowledge their effort to address the situation and make things right. This type of follow-up and accountability is what excellent customer service is all about. Thank you to the GMC team for taking the time to reach out. Your actions truly go a long way.